Manager, Data Analysis
About The Position
The Columbus Crew is seeking a Manager, Data Analysis to join the business analytics team. This role will lead the delivery of data-driven insights that support key business functions across the Club, including Ticketing, Marketing, and Corporate Partnerships. The Manager, Data Analysis will serve as a trusted analytics partner to business stakeholders, translating data into actionable insights that drive revenue growth, fan engagement, and strategic decision-making. This position reports to the Haslam Sports Group's Manager of Data Analysis and collaborates closely with analytics and data partners who support both the Columbus Crew and Cleveland Browns.
Requirements
- Bachelor's degree in a quantitative or analytical field, or equivalent professional experience
- 5-8 years of experience in an analytics or business intelligence role, preferably within the sports industry
- Experience supporting business functions such as ticketing, marketing, revenue, or partnerships
- Proficiency in SQL for data analysis and querying large datasets
- Experience developing data visualizations and dashboards, preferably using Tableau
- Strong analytical, problem-solving, and critical-thinking skills
- Ability to translate complex data into clear, actionable insights for non-technical audiences
- Strong communication and relationship-building skills
- Ability to manage multiple projects in a fast-paced, deadline-driven environment
Nice To Haves
- Experience working with an MLS club or professional sports organization
- Familiarity with CRM, ticketing, marketing, or sponsorship data
- Experience with programming or scripting languages such as Python or R
- Experience mentoring or supporting the development of junior analysts
Responsibilities
- Lead data analysis efforts for the Columbus Crew, supporting Ticketing, Marketing, and Corporate Partnerships initiatives
- Partner with cross-functional stakeholders to define analytical needs, deliver insights, and inform strategic and operational decisions
- Develop, maintain, and enhance dashboards and reporting solutions to support both recurring and ad-hoc business questions
- Work closely with the Haslam Sports Group Data Architecture team to develop, automate, and streamline scalable reporting solutions
- Support ticketing strategy through analysis related to pricing, sales performance, forecasting, and budgeting
- Analyze marketing and fan engagement data to evaluate campaign performance, acquisition, and retention efforts
- Provide analytical support for Corporate Partnerships, including sponsorship performance, asset valuation, and partner ROI
- Ensure accuracy, consistency, and integrity of data across all analytics and reporting outputs
- Collaborate with the broader Haslam Sports Group Analytics team to align tools, definitions, and best practices
- Clearly communicate insights and recommendations to stakeholders at all levels of the organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
