Manager, Data & Analytics - Advisory Services

Nordic Healthcare Group (NHG)•Shaft, MD

3d•Remote

About The Position

Make a difference. Be happy. Grow your career. The Data & Analytics Manager provides essential support and leadership across Advisory Services delivery, internal team development, and strategic sales enablement. The Data & Analytics team is part of Nordic’s Digital Health team and works across many solution areas to provide strategic guidance and technical expertise for healthcare needs related to Data Management, Reporting Infrastructure, Analytics, and Artificial Intelligence.

Requirements

Bachelor’s degree or equivalent experience
6 years of experience in healthcare industry is preferred; 2 years of people management
Excellent communication skills, written and verbal
Exceptional customer management and service skills
Demonstrated ability to lead complicated projects, preferably related to strategic data & analytics solutions in the healthcare space
Experience in leading team members, including onboarding, professional development, mentoring, training, and workload management
Passion for developing creative, innovative solutions to meet healthcare Data & Analytics needs, including the use of AI
Demonstrated ability to seek out, analyze, and solve novel problems
Proficient with Microsoft Office applications
Ability to organize with exceptional attention to detail
Able to work independently and within a team environment
Must demonstrate and embody Nordic’s maxims

Nice To Haves

Experience in developing enterprise analytics strategy, including current state assessment, future state definition and roadmap development
Experience in data conversions in large EHR (e.g., Epic, Cerner) preferred
Experience in Epic Cogito implementations and maintenance, preferred
Demonstrated experience in Healthcare data standards (CCDA, HL7, Claims, FHIR etc.) preferred
Knowledge of visualization technologies, such as Qlik, Tableau, Power BI
Experience with database and/or Cloud development using MS SQL, Oracle, MS Azure, AWS, GCP, or other technologies, preferred
Understanding ETL technologies, such as SSIS, Azure Data Factory, or Databricks preferred
Certification in one or more EHR application data models or related experience nice to have

Responsibilities

Managing client engagement scope and overall delivery of agreed upon solutions
Maintaining an understanding of client needs and structures, prioritizing client satisfaction, and working across teams to address any issues raised
Maintaining relationships within customer accounts, building Nordic’s presence and brand within the account, and identifying opportunities to expand service offerings
Managing workloads within Nordic D&A solution teams and mentoring Nordic D&A team members
Managing Analytics Strategy engagements, including leading client interviews, deliverable creation, and client presentations
Assisting D&A to refine and maintain marketing information, sales strategy, and participating in sales support
Assisting with client acquisition and retention, maximizing team productivity and solution delivery
Continuously improving process and internal support documents, and assisting in the improvement of workflows and processes and managing multiple projects simultaneously
Leading client sessions, articulating services and providing regular project updates
Coordinating and forecasting work; plans accordingly
Participating in continuous learning opportunities
Working to uphold and strengthen Nordic’s corporate culture
Working with the client team on sales enablement and sales processes
Working on business operations projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary