Manager Customer Development - Costco

Tyson Foods•Springdale, AR

About The Position

This position is responsible for selling prepared foods products to Costco, increasing market share and maintaining strong customer relationships within this established region. The role is accountable for managing several Costco buying regions and Business delivery and for increasing account penetration within Costco’s prepared foods business. This position requires navigating Costco’s prepared foods network of buyers who are responsible for all aspects of prepared foods programs. The objective is to achieve maximum volume potential and profitability while maintaining Tyson’s standard of providing high-quality products with excellent customer service. Category responsibilities include, but are not limited to: Frozen prepared foods Refrigerated prepared foods Home meal replacement solutions Key responsibilities include conducting product pricing and promotional programs based on Costco’s direct and adjacent markets, degree of profitability, and personal objectives. This position works in close collaboration with multiple internal business units, including sales strategy and planning, retail marketing, insights, retail execution, revenue management, and other cross-functional partners to achieve AOP sales goals and profitability metrics. Additional responsibilities include ensuring Costco understand Tyson prepared foods product features, benefits, and value-added qualities; establishing service and response levels that exceed industry standards; and addressing customer questions and concerns to ensure timely and effective resolution. Other duties include managing the Advertising and Marketing fund, overseeing all price discounts, updating sales force on Tyson prepared foods objectives for Costco, conducting retail store audits related to prepared foods, and performing other responsibilities as business needs arise.

Requirements

Bachelor’s degree required; broad knowledge in a general professional or technical field normally acquired through four years of college.
5+ years of sales experience required.
Basic computer skills required.
Excellent verbal and written communication skills required.
Project management and/or strategic planning experience required.
8+ trips per year

Nice To Haves

Costco experience highly preferred.
Knowledge of prepared foods categories preferred.

Responsibilities

Selling prepared foods products to Costco
Increasing market share
Maintaining strong customer relationships
Managing several Costco buying regions and Business delivery
Increasing account penetration within Costco’s prepared foods business
Navigating Costco’s prepared foods network of buyers
Achieving maximum volume potential and profitability
Maintaining Tyson’s standard of providing high-quality products with excellent customer service
Conducting product pricing and promotional programs
Ensuring Costco understand Tyson prepared foods product features, benefits, and value-added qualities
Establishing service and response levels that exceed industry standards
Addressing customer questions and concerns
Managing the Advertising and Marketing fund
Overseeing all price discounts
Updating sales force on Tyson prepared foods objectives for Costco
Conducting retail store audits related to prepared foods