Manager Customer Development - Costco
About The Position
This position is responsible for selling prepared foods products to Costco, increasing market share and maintaining strong customer relationships within this established region. The role is accountable for managing several Costco buying regions and Business delivery and for increasing account penetration within Costco’s prepared foods business. This position requires navigating Costco’s prepared foods network of buyers who are responsible for all aspects of prepared foods programs. The objective is to achieve maximum volume potential and profitability while maintaining Tyson’s standard of providing high-quality products with excellent customer service. Category responsibilities include, but are not limited to: Frozen prepared foods Refrigerated prepared foods Home meal replacement solutions Key responsibilities include conducting product pricing and promotional programs based on Costco’s direct and adjacent markets, degree of profitability, and personal objectives. This position works in close collaboration with multiple internal business units, including sales strategy and planning, retail marketing, insights, retail execution, revenue management, and other cross-functional partners to achieve AOP sales goals and profitability metrics. Additional responsibilities include ensuring Costco understand Tyson prepared foods product features, benefits, and value-added qualities; establishing service and response levels that exceed industry standards; and addressing customer questions and concerns to ensure timely and effective resolution. Other duties include managing the Advertising and Marketing fund, overseeing all price discounts, updating sales force on Tyson prepared foods objectives for Costco, conducting retail store audits related to prepared foods, and performing other responsibilities as business needs arise.
Requirements
- Bachelor’s degree required; broad knowledge in a general professional or technical field normally acquired through four years of college.
- 5+ years of sales experience required.
- Basic computer skills required.
- Excellent verbal and written communication skills required.
- Project management and/or strategic planning experience required.
- 8+ trips per year
Nice To Haves
- Costco experience highly preferred.
- Knowledge of prepared foods categories preferred.
Responsibilities
- Selling prepared foods products to Costco
- Increasing market share
- Maintaining strong customer relationships
- Managing several Costco buying regions and Business delivery
- Increasing account penetration within Costco’s prepared foods business
- Navigating Costco’s prepared foods network of buyers
- Achieve maximum volume potential and profitability
- Maintaining Tyson’s standard of providing high-quality products with excellent customer service
- Conducting product pricing and promotional programs
- Ensuring Costco understand Tyson prepared foods product features, benefits, and value-added qualities
- Establishing service and response levels that exceed industry standards
- Addressing customer questions and concerns to ensure timely and effective resolution
- Managing the Advertising and Marketing fund
- Overseeing all price discounts
- Updating sales force on Tyson prepared foods objectives for Costco
- Conducting retail store audits related to prepared foods
Benefits
- paid time off
- 401(k) plans
- affordable health, life, dental, vision and prescription drug benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
