Manager, Customer Development - Method

SC Johnson • San Francisco, CA

9d • Hybrid

About The Position

The Manager, Customer Development for the method brand sits at the center of how we bring our growth plans to life. In this role, you guide the commercial strategy by translating customer and marketplace needs into actionable plans for HQ, while ensuring the sales organization is equipped with the right insights, tools, and storytelling to win externally. You’ll be involved in almost every aspect of our go‑to‑market approach, blending elements of sales planning, trade strategy, and customer marketing in a fast‑moving, hands‑on environment. This is an opportunity to influence a design‑driven, high‑growth brand while collaborating daily with cross‑functional leaders and gaining strong organizational visibility. If you bring curiosity, initiative, and energy—and you like to have fun while making an impact—you’ll thrive here.

Requirements

• Bachelor’s Degree and 7+ years’ work experience within the consumer products goods space and at least 2+ year experience in Customer Development, Customer Marketing, Sales, or Sales Planning
• Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employment

Nice To Haves

• Selling and/or Customer Development experience with customer-facing experience across multiple channels and categories.
• Strong analytical experience, interpreting and analyzing data
• Fast paced, entrepreneurial thinker, multi-tasker with cross functional project management capabilities
• High energy individual who is passionate about and has shown success in influencing others.
• Curious and analytical mindset; ability to independently assess data, integrate into selling stories and leverage it to grow our business.
• Excels in collaborative settings and can manage ambiguity while meeting demanding deadlines
• Ability to work independently to identify business needs and opportunities to help grow sales

Responsibilities

• Partner with the Strategic Planning & Portfolio team to craft medium and long-term strategies to achieve the brand’s objectives.
• Working with the field sales teams to develop the strategies and plans necessary to meet the organization's growth deliverables.
• Representing Sales in the annual financial planning process to determine how much and where we will grow, and resources needed.
• Creating strategies for go-to-market approach and channel development while contributing to the long-term innovation pipeline
• Representing Sales within new product development and commercialization teams and processes, driving visibility to customer requirements and sell-in needs.
• Work with cross-functional and field sales teams on execution of the annual business plan to include:
• Collaborating Strategic Planning & Portfolio, Category Insights, Consumer Insights, Marketing, and other cross-functional partners on all aspects of business development (new item presentations, customer meetings, analyses, etc.) to support our Field Sales organization.
• Translating business strategies into trade narratives relevant for our customers
• Developing and maintaining our annual Go-To-Market playbook for the Field Sales organization that includes priorities, selling materials, and in-store standards (assortment, pricing, merchandising, and promotions)
• Responsible for coordinating and facilitating tools needed to sell-in products to customers including sales samples
• Managing the interface between field sales, demand planning, and cross functional partners in the monthly Sales & Operations Planning (S&OP) cycle.
• Owning customer-level tracking of New Product Development launches as it relates to forecasting trends & annual business plan volumes.
• Representing Sales within the development of seasonal and/or limited-edition portfolio(s) and promotions and owning the commercial execution of these items/promotions.

Benefits

• Subsidized health insurance benefits package
• Competitive vacation + holiday bundle
• Generous retirement match + pre-tax savings options
• Dedicated volunteer time, to be a force for good
• Pioneering events + experiences that build team connection (...ask us about the Packaging Olympics, Bubble Bash, Ping Pong Tournament + more!)
• Access to discounted/free products

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees