Manager, Customer and Category Management

TreeHouse FoodsChanhassen, MN
60dHybrid

About The Position

We are seeking a dynamic and results-driven Manager, Customer and Category Management (formally titled Customer Business Manager) to lead strategic growth initiatives across assigned product categories within key customer accounts. This sales focused role is pivotal in driving bid wins, expanding distribution, and cultivating strong buyer relationships. You’ll add value to this role by performing various functions including, but not limited to:

Requirements

  • Minimum of 5 years of business experience in sales or related field
  • Proven track record in private label food sales within retail or manufacturing sectors
  • Skilled in identifying market trends, negotiating, managing product development timelines and ensuring category growth and profitability
  • Bachelor’s degree in business, finance, or related field preferred
  • Strong bias toward action on resolving issues both internally and externally related to customer relationships.
  • Excellent oral, written, interpersonal communication skills and effective relationship building skills
  • Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts
  • Solid financial acumen - Understanding of P&L and price implications to optimize customer bid strategies and management of trade funding
  • Fluency in UNIFY, BI, SAP, SharePoint , MS Office (Word, Excel, PowerPoint)
  • Strong management skills with demonstrated problem solving ability, skilled at multi-tasking and prioritization, and communication of AOP performance to stakeholders at varying levels of the organization
  • Capable of building strong internal and external relationships to achieve desired customer outcomes
  • Ability to transform insights and analytics into customized strategic account plans for deliver growth

Responsibilities

  • Responsible for growing volume of assigned categories at the specific customer account:
  • Quarterback for driving bid wins and defense for assigned categories at the customer, proactively managing all aspects of the bid process from buyer bid insights, THS bid negotiation strategy, bid preparation and execution.
  • Winning new distribution in assigned categories, outside of the bid process, by justifying new shelf space / SKUs for PL items (leveraging customer specific or national category data and insights) and identifying assortment voids and white space opportunities where core capabilities and capacity exist
  • Responsible for the day-to-day customer buyer relationship for assigned categories and is the primary contact for the customer category team.
  • Sells the TreeHouse value proposition proactively and utilizes the category Annual Playbooks to drive distribution, innovation, seasonal plans and align to category goals.
  • Articulates customer strategy to broader organization.
  • Identify for internal as well as external partners where TreeHouse strengths align with that customer strategy.
  • Analyze Customer data/BI/Circana and identifies actions to drive positive business performance for TreeHouse and Customer
  • Accountable for accurate demand plan and inputs to business team.
  • Identify gaps to Customer Annual Strategic Plan and propose solutions to address.
  • Influence customer annual plan in conjunction with cross functional partners.

Benefits

  • Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
  • 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
  • Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
  • Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
  • An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals.
  • Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
  • Access to our wellness and employee assistance programs.
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