997 - Manager, Critical Facilities Operations

NTT Global Data Centers • Hillsboro, OR

1d • Onsite

About The Position

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance HI1/HI3 CFOPs Manager What we are looking for

Requirements

• Ability to be highly confidential
• Ability to work in a team environment
• Ability to manage stress and/or fast pace effectively
• Knowledge of current NFPA Electrical, Fire and Life Safety and building codes
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues
• Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
• Familiarity with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
• Excellent customer service skills
• Excellent verbal and written communications skills
• Must be detail oriented, organized, flexible and ability to handle multiple priorities simultaneously
• Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project)
• Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including: o 12kV switchgear o 480/277 and 208/120 volt electrical generation and distribution systems o Diesel powered AC generator plants up to 3MW o Static UPS systems o Multi-string flooded cell and VRLA batteries and monitoring systems o Static switches o PLC and relay logic controls o Power monitoring systems o Data centre power distribution and management systems
• Demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT
• Strong background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one lines
• Ability to conduct power system capacity, safety and code compliance assessments
• Ability to train the Critical Facilities Staff on systems and procedures
• Ability to operate in and promote a rigorous process-driven, team environment
• Ability to logically analyze and solve problems
• Detailed oriented
• Analytical thinking, problem solving, customer oriented, and commitment to quality
• Excellent problem-solving skills
• Bachelor’s degree or equivalent in Engineering or similar field required
• Advanced experience in data centre and/or critical facilities
• Proven experience managing and motivating critical facilities operations and maintenance teams/function

Responsibilities

• Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data centre.
• Coordinates the activities of contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear and chiller maintenance).
• Ensures the CFOps team works effectively to achieve the CFOps goals.
• Manages budget, staff planning, NPS feedback, operational efficiency, etc.
• Directly interfaces with Construction management team, contractors and consultants for all phased data centre construction commissioning, including integration and testing of new systems while maintaining critical systems online
• Works with the Regional Director and Finance to develop and track annual budgets.
• Works with the Regional Director to track and complete an aggressive preventive and predicative maintenance schedule for critical maintenance and system commissioning.
• Ensures data centre operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency and driving cost reduction.
• Conducts training with the Mechanical/Electrical Data Centre Technician and Facility Technicians on equipment, PM’s, QA and CFOps procedures/processes.
• Manages and maintains all training documentation.
• Manages systems to avoid unplanned, customer-impacting outages.
• Directly manages data floor and back of house electrical loading and capacity, including client installations and database systems.
• Participates in rotational on-call schedule to respond to emergency situations at the data centre.
• Provides site leadership, implements training, and acts as both a coach and mentor to site personnel.
• May require late night work approximately once every other week to meet critical maintenance windows and scheduling.
• Performs other duties as assigned.
• Regular, predictable attendance is essential for satisfactory performance.

Benefits

• All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
• Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager