Manager, Creator Community

ShopMy•New York, NY

2d•$100,000 - $115,000

About The Position

ShopMy is seeking a dynamic, relationship-driven, and highly organized individual to join our team as the Manager of Creator Community. The successful candidate will play a pivotal role in shaping how ShopMy engages with creators in real life, from intimate dinners to major cultural events. You will work closely with senior leadership, VIP Managers, Product, Events, and other cross-functional teams to build meaningful relationships with top creators, identify high-impact markets, and design community experiences that drive measurable activation and retention. If you thrive in fast-paced environments, love bringing people together, and are excited to build a best-in-class creator community from the ground up, we would love to hear from you! Your Impact in the Role: As the Manager of Creator Community, you will play a key role in deepening ShopMy’s relationships with creators through strategic IRL activations and ongoing community engagement You will collaborate with leadership, VIP Managers, Product, Events, and other teams to design experiences and programs that drive measurable creator activation and retention You will refine our community strategy by identifying priority markets, understanding creator needs, and ensuring that each initiative has clear goals and outcomes You will analyze creator behavior and event performance to uncover opportunities, test ideas, and bring forward recommendations that strengthen our creator ecosystem You will structure and operationalize community initiatives across both IRL and digital touchpoints by defining objectives, creating work plans, and aligning internal teams around the required actions You will own creator engagement from planning through post-event and program follow up, ensuring that creators feel supported and remain active on ShopMy

Requirements

Bachelor’s degree required
4–6 years of experience in community management, creator partnerships, experiential marketing, or similar roles within beauty, fashion, lifestyle, or high-growth consumer companies
Outstanding execution abilities and a willingness to get into the details to ensure events, follow ups, and community programs run smoothly
Strong organizational and project management skills, with experience coordinating multi-step programs and cross-functional teams
Analytical mindset with the ability to evaluate event performance and creator behavior and translate insights into actionable recommendations
Self-starter attitude with the ability to operate independently, make decisions quickly, and thrive in a fast-paced environment
Exceptional communication skills, including the ability to influence, advise, and build trust with creators and internal partners

Responsibilities

Deepening ShopMy’s relationships with creators through strategic IRL activations and ongoing community engagement
Collaborate with leadership, VIP Managers, Product, Events, and other teams to design experiences and programs that drive measurable creator activation and retention
Refine our community strategy by identifying priority markets, understanding creator needs, and ensuring that each initiative has clear goals and outcomes
Analyze creator behavior and event performance to uncover opportunities, test ideas, and bring forward recommendations that strengthen our creator ecosystem
Structure and operationalize community initiatives across both IRL and digital touchpoints by defining objectives, creating work plans, and aligning internal teams around the required actions
Own creator engagement from planning through post-event and program follow up, ensuring that creators feel supported and remain active on ShopMy