Manager, Covenings Operations and Event Logistics

Independent Sector•Washington, DC

15d•Hybrid

About The Position

The Manager, Program Operations & Convenings serves as the operational backbone for Independent Sector's programs, convenings, and events, ensuring seamless execution from planning through delivery for our Programs, Innovation and Impact department. This role translates programmatic vision and design into high-quality, inclusive, and well-coordinated experiences by coordinating logistics, systems, accessibility, vendors, and on-site operations for IS initiatives. This role will report to the VP of Programs, Innovation and Impact. IS currently operates a hybrid model (3 days in office/2 days telework).

Requirements

Strong project management and organizational skills, with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously.
Proven ability to translate programmatic goals into operational plans, timelines, and run-of-show execution.
Experience coordinating event logistics, vendors, venues, and on-site operations, including real-time troubleshooting during live events.
Familiarity with registration systems, event technology platforms, and data tracking to support participant experience and operational learning.
Knowledge of ADA, accessibility, and inclusive convening practices, or demonstrated commitment to learning and applying equity-centered approaches.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across internal teams and external partners.
Ability to remain calm, flexible, and solutions-oriented in fast-paced, high-visibility environments.
Proficiency in Microsoft Office and the ability to quickly learn new tools and systems.
Willingness and ability to travel periodically to support convenings, as needed.

Nice To Haves

experience in nonprofit or philanthropic organizations preferred

Responsibilities

Lead the operational planning and execution of IS convenings, and events from concept through delivery, ensuring seamless participant experiences aligned with program goals.
Coordinate event logistics, including timelines, workplans, run-of-show development, and cross-functional dependencies.
Support budgeting, vendor invoicing, and contract coordination related to program convenings in collaboration with Operations and Finance.
Serve as the primary internal liaison to external event planning firms and vendors ensuring alignment between program design and vendor execution.
Coordinate vendors, venue logistics, and technology platforms for hybrid and in-person events (e.g., AV, accessibility services, interpretation, technology platforms).
Manage registration processes ensuring accurate data, clear communications, and effective participant support.
Oversee on-site operations and event flow, monitoring logistics in real time and addressing issues promptly to maintain quality, safety, and participant experience.
Ensure ADA, multilingual, and accessibility considerations are integrated into convening operations in alignment with IS's equity principles.
Develop and execute detailed run-of-show plans for high-profile events and intensives.
Implement contingency plans and troubleshoot operational challenges during live events.
Partner with Program, Policy, Communications, and MEL teams to translate programmatic objectives into executable operational plans.
Capture operational data for Monitoring, Evaluation, and Learning (MEL) dashboards to inform continuous improvement.
Other duties as assigned.