Manager Court Content and Development

Remitly

5d • Remote

About The Position

The Manager of Court & Content Development leads a team responsible for sourcing, processing, and enhancing court content across multiple North American jurisdictions. This position reports to the Director, North American Case Law Collections & Conversion and plays a critical role in delivering high-quality, timely, and competitive caselaw content. The incumbent will establish operational efficiency, support revenue and margin objectives, and help drive the adoption of Generative AI and automation across workflows. They will also foster a culture of engagement, learning, and high performance.

Requirements

• Strong interpersonal, communication, and presentation skills.
• Collaborative leadership style with the ability to guide cross-functional, deadline-driven strategic initiatives.
• Demonstrated business and commercial acumen, with strong quantitative and analytical skills.
• Excellent organizational, project-planning, time-management, and change-management capabilities across multiple functional groups.
• Effective delegation, prioritization, and resource management skills.
• Proven problem-solving ability, including identifying, researching, and coordinating efforts to diagnose complex issues.

Responsibilities

• Team Leadership & Culture Manage a diverse team of approximately nine individual contributors across North America responsible for BPM, TCO, and content activities across multiple jurisdictions. Maintain an innovative, digital-first, analytics-oriented, empowered, flexible, and transparent culture that promotes diversity and inclusion. Conduct regular coaching sessions, mid-year check-ins, and annual performance evaluations for all direct reports. Continuously monitor and elevate individual and team performance; drive a culture of learning, growth, and accountability.
• Operational Excellence Set and track productivity goals; define expectations for operational success and continuously raise the performance bar as the organization evolves. Oversee production and delivery of caselaw content for multiple jurisdictions, ensuring accuracy, consistency, and scalability. Ensure team output meets prescribed quality, timeliness, and completeness targets. Improve speed-to-market and ensure timely processing of new and updated court content. Identify and implement process and workflow improvements to enhance operational efficiency and reduce manual effort. Perform quality reviews of products and generate reports, dashboards, or analyses as needed.
• Innovation, Automation & AI Enablement Drive operational effectiveness by integrating automation, AI, and analytics-based solutions into content workflows. Lead team adoption of Generative AI to enhance content creation, court data management, and productivity. Enable the evolution of content solutions to better serve customer needs and strengthen LexisNexis’s competitive position.
• Cross-Functional Collaboration & Stakeholder Management Manage key internal and external customer queries and complaints professionally and promptly. Support and contribute to cross-functional initiatives spanning Editorial, Technology, Product, Finance, and commercial partners. Collaborate on delivering new and existing products that fill market gaps and enhance competitive positioning. Stay informed about technology developments, digital tools, and analytics trends to improve workflows and drive innovation.

Benefits

• We promote a healthy work/life balance across the organization.
• With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
• This job is eligible for an annual incentive bonus.
• We are delighted to offer country specific benefits.
• We are committed to providing a fair and accessible hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees