Manager, Council Partnerships

Girl Scouts of the USA

23h•Hybrid

About The Position

Manager Council Partnership Team collaborates with GSUSA communities and councils to inform and execute strategy, resulting in long term sustainable health and growth for councils and the movement. They collaborates with other team members who build strong relationships, foster innovation and collaboration, and use data driven insights to drive organizational success. They provides excellent customer service, communications and learning resources that ensure the council leadership and staff can access the right information, when and how they need it. Manager is responsible for the satisfaction of assigned councils. Manager Council Partnership Team builds sustainable processes and structures that enable effective communications, best practice sharing, learning and customer service. The Manager Council Partnership Team is highly nuanced. The person who assumes this position must derive satisfaction from getting outcomes through influencing others rather than being the person leading the work directly or through positional authority. As such, this person must be able to drive these results, while being comfortable with a long-time horizon to realize them. It requires periodic on-site visits.

Requirements

The Individual Contributor has significant expertise and may have responsibility for projects or processes.
Develops strong relationships based upon trust, respect, effective communication and achievement of common goals.
Influences and motivates others to take action by adapting personal leadership style, anticipating and persuading, and making a compelling case.
Drives to results through critical thinking and problem solving, planning and execution, and continuous improvement; has the ability to help others see the bigger picture, connecting the appropriate “dots”.
Anticipates needs and is skilled in resolving current issues, and the ability to build long-term solutions and roadmaps to meet the needs of the council and internal shareholders.
Superior analytical abilities, team working capabilities, and result oriented nature and pull data to conduct a complete analysis.
Achievement oriented; takes initiative, follows through on commitments, and focuses on results and how they are achieved.
Demonstrates cultural competence by communicating and working effectively with those from diverse backgrounds and creating and sustaining an environment in which people from diverse backgrounds and perspectives can succeed.
Ability to always model GSUSA values.
Office 365 or similar suites
Competency in PowerPoint or similar presentation software
Competency in Microsoft Excel or similar software
Bachelor’s degree or equivalent experience.
Minimum of five plus (5+) years’ experience in corporate or non-profit management; council experience a plus

Nice To Haves

MBA or other master’s degrees are strongly preferred.

Responsibilities

Council Leadership Partnership
Managers promote partnership principles, reinforce clear accountabilities between GSUSA and councils, and lead with positive ‘abundance mentality’s’ mindset that motivates, inspires and drives solutions and success
Facilitate and serve as thought partner to Council leadership on all aspects of Council, including strong CEO/Board Chair relations and C suite leadership effectiveness
Engages in CEO succession planning
Onboard key leadership positions through nationally consistent learning content and in person training opportunities
Implements policies and procedures in adherence to charter requirements
Promote network alignment principles and encourage participation in collaboration opportunities
Identify opportunity for and promote shared services
Strategy Execution
Managers ensure councils have access to movement strategic plans, along with key resources and information from all GSUSA communities, and support councils on:
Strategic planning
Goal setting and annual direction setting to successfully achieve business goals
Connecting council senior leadership with best practices and highly effective peers from similar type councils
Encouraging innovation and best practice replication through lifting up and providing access to data driven learnings and analytics
GSUSA Communication and Customer Support
Manager ensures coordinated and sequenced GSUSA communications are available and accessible to all key council leadership positions
Manager provides excellent customer service by responding to council inquiries promptly, and connecting council with the person(s) at GSUSA or other councils best positioned to provide relevant and timely responses and solutions
Sustainable Structures and Processes
Manager leads and/or participates in building structures and processes, that allows councils to readily access council best practice, successful leadership peers, as well as GSUSA information, resources quickly and easily and runs high level strategy decisions by director

Benefits

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.
Medical and Behavioral Health Coverage
Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
Both plans include GSUSA partial subsidy of premium costs
Dental and vision coverage
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
Company-paid life insurance
Flexible work arrangements
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability for salary continuation
Health and Wellness Classes and Activities throughout the year
Access to Employee Engagement Groups