Manager, Content Optimization Market Research

General MotorsWarren, MI
9dHybrid

About The Position

Role Overview The Manager, Content Optimization Market Research is a people leader responsible for guiding advanced market research that informs vehicle contenting strategies. This position serves as a strategic partner to Vehicle Program Teams, Product Marketing, Enterprise Data Analytics, Finance, and other stakeholders. The manager leverages customer insights to recommend optimal trim-level strategies by model, ensuring decisions are data-driven and support contribution margin goals.

Requirements

  • Advanced expertise in quantitative market research methodologies, especially discrete-choice and adaptive conjoint techniques; solid understanding of qualitative approaches.
  • Strong analytical skills, including the ability to synthesize complex data and statistical concepts into actionable business insights.
  • Demonstrated experience designing, executing, and analyzing market research studies that inform product, contenting, or business strategy.
  • Skilled at leveraging AI productivity tools in daily practice to enhance work efficiency and effectiveness.
  • Proven ability to influence decisions and provide customer-driven recommendations in dynamic, ambiguous environments.
  • Excellent communication skills—able to craft compelling presentations and written reports for diverse audiences, including senior leadership.
  • Effective stakeholder management and relationship-building skills; able to consult diplomatically and guide cross-functional teams.
  • Experience integrating research at key decision points in product development processes.
  • Bachelor’s degree required, preferably in Marketing, Business, Economics, Data Science, or a related field; MBA, advanced degree, or equivalent work experience preferred.
  • 7+ years of relevant experience.
  • GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

Responsibilities

  • Drive Business Impact: Use advanced market research methodologies to influence vehicle contenting decisions, optimizing trim-level strategies for profitability and simplicity. Accountable for direction and oversight of survey design, alignment with objectives, and leveraging existing research sources.
  • Apply Advanced Analytics: Proficient in scenario modeling and adaptive conjoint analysis to evaluate trade-offs and forecast outcomes, optimizing resource allocation. Continuously experiment with AI tools to drive incremental value and efficiency.
  • Results Orientation: Deliver timely, proactive status updates and fully formed research deliverables that meet or exceed stakeholder expectations and project timelines. Execute project trade-offs within budget and connect with stakeholders through compelling storytelling and actionable insights.
  • Internal Customer Focus: Anticipate stakeholder needs and partner to shape research that addresses business questions, providing value beyond data tables. Advocate for the voice of the customer and present unbiased, objective insights.
  • Team Leadership: Develop, coach, and motivate analysts; help define potential career paths and next steps. Deliver feedback in a timely manner (both positive and constructive), drive a performance-based culture, balance workload, and meet HR deliverables and timelines.
  • Collaboration & Influencing: Partner with program teams, marketing, finance, analytics, and other internal groups to embed insights into decision‑making and maximize business impact. Build strong relationships across functions, share best practices in research methodologies and storytelling, and effectively influence peers, leaders, and stakeholders.
  • Adaptability & Continuous Improvement: Demonstrate ownership and accountability of projects, show willingness to learn and adapt in a dynamic product development environment. Exhibit the ability to ‘read the room’ and foster continuous improvement.

Benefits

  • From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
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