Manager, Consultant Relations

Headspace Sourcing•San Francisco, CA

3d•$124,000 - $170,000•Hybrid

About The Position

This is an exciting career opportunity at a dynamic growth-stage startup. In this role, you will be motivated to transform mental healthcare to improve the health and happiness of the world by engaging and educating health benefits consultants about our solutions. As a Manager of Consultant Relations, you will be a leader and champion for Headspace with National and Regional benefits consultants. You will be responsible for identifying, developing and maintaining relationship opportunities with health benefits consultants in an effort to increase the visibility of Headspace and ultimately leading to more consultant generated sales opportunities. You’ll work closely with Sales, Client Success, Marketing as well as other internal stakeholders to assist in delivering an engaging and effective message in the market. Additionally, as a Manager you will develop, implement and oversee the growth and retention strategies of the department and manage the team of CRMs under your purview. This includes setting clear priorities, coaching the team on influence and deal activation strategies, holding the team accountable to measurable outcomes, and ensuring consistent execution quality across firms and regions.

Requirements

5+ years of experience in the employer healthcare benefit consultant/broker space.
Demonstrated ability to manage and develop high-performing teams, including setting goals, prioritizing work, and driving accountability to outcomes.
Experience in channel, consulting strategy or business development.
Good track record of sourcing, developing and maintaining partner relationships.
Strong interpersonal and relationship skill-building skills, polished communications and proven track record of success with strategic account management.
Possesses a deep understanding of the health/benefits landscape.
Self-starter, reliable team player with the ability to deliver quality projects on time.
Ability to thrive in a fast past and every changing environment and can successfully manage multiple projects with a sense of urgency.
Working closely with sales to create down-funnel opportunities.
Ability to travel 25%-30% of the time.

Nice To Haves

Experience managing a team, creating strategy and delivering results.
Past experience working as a consultant relations manager at a digital health organization and/or carrier and/or as an employee benefit consultant.
Experience building and executing against a regional strategy
Knowledge of Salesforce

Responsibilities

Own and deliver against a defined consultant-influenced pipeline target, partnering closely with Sales to ensure adequate pipeline coverage, deal activation, and progression through the funnel.
Heighten awareness and increase visibility of Headspace with SMEs, Innovation Leaders with high-value Partners (Willis Towers Watson, Mercer, AON, Lockton, etc.) through virtual and onsite meetings and events.
Establish and maintain a disciplined engagement cadence with priority consulting firms, including executive meetings, quarterly business reviews, joint account planning, and signature events.
Track, analyze, and report consultant-influenced pipeline performance, including sourced and influenced opportunities, and regularly communicate progress, risks, and mitigation plans to senior leadership.
Build and manage a consultant relations operating rhythm, including annual planning, quarterly priorities, and monthly execution tracking across activities, events, and deal support.
Build understanding about our solutions and capabilities, and expand the broader conversion around mental health strategies with key innovation leaders in the benefits consultant/broker space.
Lead, coach, and performance-manage a team of Consultant Relations Managers, including goal setting, prioritization, development planning, and regular feedback tied to pipeline impact and execution quality.
Allocate team resources across consulting firms based on strategic importance and revenue potential, adjusting coverage as business priorities evolve.
Develop growth strategies and execution plans that drive consultant-influenced pipeline growth, activate joint pursuits, and deliver high-quality revenue opportunities to the sales team.
Execute on various marketing campaigns that generate demand and awareness.
Collaborate with Cross-Functional Leaders from internal teams including Sales, Product, Marketing, Client Success and Operations to execute against OKRs.
Develop and negotiate Partnerships with National Consulting Houses and Preferred Vendor Status Agreements.