Manager-Construction & Engineering

AT&T•Panama City, FL

7h•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it. What you’ll do: -Supervision and management of teams of technicians. -Supervisory and management duties include: leading regular huddles to discuss and direct assignments; overseeing the flow and distribution of inventory and supplies; working with dispatch in apportioning work orders amongst crew; ensuring allocation of work; maintaining technician work schedules; attendance management; maintaining and reviewing records used to supervise technicians, such as work order close out narratives, key metric reports, and time entries; identifying potential issues and missed customer-services opportunities from prior days work; providing feedback, training, and coaching to technicians; ensuring crews exhibit care and proper handling of hardware; tool budgeting; evaluating and appraising technician performance; recommending promotions for high- performing technicians and discipline for technicians who fail to meet expectations; interviewing, and gauging the skill level of, potential hires and transfers; handling technician grievances consistent with the collective bargaining agreement at the step one level; identifying and removing roadblocks to safe and efficient performance by technicians; and conducting in-field safety and quality inspections to ensure technicians are performing work properly and safely.

Requirements

Supervises and manages crews of technicians responsible for day-to-day construction and engineering activities.
Typically, a high school diploma, GED or equivalent related network experience; Technical degree preferred.
Typically, at least 3-5 years of network related technical experience.
This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.
Supervisory: Yes.

Responsibilities

Supervision and management of teams of technicians.
Supervisory and management duties include: leading regular huddles to discuss and direct assignments
overseeing the flow and distribution of inventory and supplies
working with dispatch in apportioning work orders amongst crew
ensuring allocation of work
maintaining technician work schedules
attendance management
maintaining and reviewing records used to supervise technicians, such as work order close out narratives, key metric reports, and time entries
identifying potential issues and missed customer-services opportunities from prior days work
providing feedback, training, and coaching to technicians
ensuring crews exhibit care and proper handling of hardware
tool budgeting
evaluating and appraising technician performance
recommending promotions for high- performing technicians and discipline for technicians who fail to meet expectations
interviewing, and gauging the skill level of, potential hires and transfers
handling technician grievances consistent with the collective bargaining agreement at the step one level
identifying and removing roadblocks to safe and efficient performance by technicians
conducting in-field safety and quality inspections to ensure technicians are performing work properly and safely.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.