Manager, Conferences Logistics (C-level Communities)

Gartner•Irving, TX

48d•Hybrid

About The Position

As a manager on the Logistics team, you will be responsible for managing a team of Conference Planners delivering and planning all program types within a North America region. You will work at a high level to support the delivery of in-person and virtual programs by managing venue sourcing and selection, budget forecasting, calendar management, staff scheduling, onsite execution, process improvement, project management, stakeholder relationships, recruiting, onboarding and yearly performance reviews. As a member of the Gartner C-level Communities Logistics Team, you will have a focus on team collaboration to create exceptional customer experiences for every attendee, sponsor and associate attending our events.

Requirements

Bachelor's degree with focus on events and/or marketing preferred, but not required
4-6+ years of event experience
Proven budget experience, people management and strategic planning
Strategic and creative thinker with the ability to develop and deliver clear and concise briefs
Knowledge of virtual event delivery platforms - Webex and MS Teams host role, screen sharing, breakout feature and troubleshooting
Knowledge of hotel, travel and meeting planning business is required, particularly in terms of normal service expectations
Understanding of event logistics and technical production
Proven financial management abilities
Project management experience
People management
Attention to detail
Highly organized
Strong written and verbal communication skills
Multi-tasking and the ability to manage multiple deadlines in a fast-paced environment
Strategic and client focused with great costumer service skills
Proven success working in a collaborative environment
Solution oriented with a high sense of urgency
Ability to build and maintain relationships with a high degree of professionalism
Maintain composure in a fast-paced environment
Ability to innovate and come up with new ideas, that will help us to continually improve our events
Someone who can run with a brief and bring ideas back to the table
Ability to work as part of a team, but also work on events individually
Proficiency in the MS Office suite including Word, Excel, and Power Point
Travel 5-10 times per year (up to 3-6 days per trip)

Nice To Haves

Ideally, someone with varied event experience as the role will involve every element of event planning
Knowledge of, and experience with, virtual event delivery and platforms

Responsibilities

Strategically assign team members to venue source, plan and travel within region throughout the year
Established as regional expert and be a trusted partner by providing feedback, communicate challenges & opportunities, innovate to scale, and maintain strong relationships with key stakeholders
New hire recruitment, new hire onboarding and associate training at Sr Planner and Planner level
Conduct regular 1:1's and quarterly learning and development reviews with direct reports
Communication and collaboration across event teams to ensure seamless delivery of world-class events
Review, approve, and sign Inner Circle Dinner contracts at a value up to $25k
Partner with the Venue Sourcing team to review and approve all Executive Summit venue proposals
Plan and execute Executive Summits and Inner Circle Dinners
Contribute ideas for event innovations and process improvements to enhance the C-level Communities product and brand
Manage supplier set up and facilitate payments within our internal systems
Financial management: including monthly regional forecast reports, negotiations, accurate and timely event budget forecasts, strategic spending decisions, escalations for spending approvals, and provide guidance to the team
Demonstrate a proficient understanding of virtual platforms and carry out the delivery of virtual events as Tech Lead when required
Frequent review and management of team process documents, trainings, change requests, and communications
Collaborate with peers and Regional Managers to design processes for efficiency and scalability where applicable
Identify gaps in process, communication, partnerships, and deliverables to continuously make improvements where they will add value
Assist with the production of Gartner C-Level Communities company events
Support Gartner Destinations Conferences as needed
Support on special projects as needed
Plan and deliver C-level Communities Global Executive programs, launch programs, and international programs

Benefits

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Gartner believes in fair and equitable pay.
A reasonable estimate of the base salary range for this role is 69,000 USD - 107,000 USD.
In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume