Manager, Compliance - Eatontown, NJ or Remote
About The Position
The Compliance Department is responsible for the submission of product filings (forms/rates/rules) advertisement to the respective state departments of insurance, as well as reviewing marketing materials for adherence to the various state unfair trade practices and advertising guidelines. In addition, the Compliance department works with the underwriting areas in ensuring that all policies and/or certificates are properly issued. The Compliance Manager will diligently work with the Director and VP of Compliance, and other Legal & Regulatory leaders to ensure the compliance of all Accident & Health and some Property & Casualty (P&C) products offered by Crum & Forster. Responsibilities include: (1) developing and drafting policy forms and enhancements reflecting underwriting intent, consistent with regulatory requirements and current market standards; and (2) overseeing the review, analysis, monitoring and distribution of insurance bulletins, legislation, regulations, and executive orders. Also, this position is responsible for mentoring and supervising lower-level staff to grow their skills and oversee their daily activities. Daily Activities will include filing activity via SERFF, advertising review, and policy fulfillment creation. This role will work closely with the insurance product managers, division management and other staff to develop, implement and communicate plans to keep the company in compliance in all relevant jurisdictions.
Requirements
- Excellent organizational, verbal, interpersonal and written communication skills
- Flexible and open to an ever changing, fast paced environment
- Detail oriented with a high degree of accuracy and ability to multitask
- Strong research, decision-making, reporting and analytical skills
- Ability to understand, synthesize and convey complex data
- Ability to work independently, prioritize and organize own work to meet deadlines
- Demonstrate excellent judgment and discretion required to interpret and apply regulatory guidelines, company policies and procedures
- Bachelors or Associates degree from an accredited college or university
- 8+ years of equivalent work experience in the insurance industry, with product filing experience
- Working knowledge of group Accident & Health and/or travel insurance product offerings
- Knowledge of regulatory and compliance aspects of the insurance industry
- Strong knowledge of compliance laws and regulations
- Proficient in SERFF and Microsoft Office Software, including Microsoft Word, Outlook and Excel
Responsibilities
- Establish and cultivate strong relationships with internal business units, external partners (such as TPAs and MGUs), and foster teamwork across the organization
- Collaborate with Underwriting, Claims, Legal, and Actuarial teams to deliver high-quality insurance products and respond timely to product inquiries
- Develop and draft product language for all A&H products (and some P&C products), including standard terms and conditions, as well as state-specific requirements
- Manage team to metrics throughout filing process – including submission activity, objection responses, securing product approvals to improve speed-to-market, and post-approval documentation of issue instructions and fulfillment development
- Manage team to metrics for product maintenance and change management – including assessments of regulatory changes to impacted products, via statutes, regulations, bulletins, and industry trends
- Communicate regulatory changes and developments to applicable stakeholders including internal and external partners
- Stay current on developments affecting product design, development, and filing requirements
- Review advertising materials, including websites, to ensure compliance with internal standards and state regulatory guidelines, within established timeframes and utilizing tools available
- Improve and document existing Compliance processes to facilitate business growth objective while maintaining compliance
- Assist in market conduct examinations, audits and targeted regulatory examinations
- Strong mentoring, relationship building, planning and organizational skills
- Guide and direct subordinates in their personal and professional development
- Create a working environment where productivity can be sustained and accomplished and where innovation and personal growth is encouraged and realized
- Drive the A&H culture, values and C&F core competencies within their teams
- Perform other related duties, including short or long-term projects, as assigned
Benefits
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
- At C&F you will BELONG
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
