Manager-Compliance -Training Execution

American Express•Sunrise, FL

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight, and control solutions to meet the Company’s legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions, and Anti-Bribery and Corruption (ABC). The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary and non-proprietary global markets. Reporting to the Director, GFCC Training, the Training Execution Manager will: Oversee the operational delivery and execution of Financial Crimes training across the enterprise. Lead the execution and rollout of enterprise Financial Crimes training programs, including AML, Sanctions, and Anti-Bribery and Corruption training initiatives. Manage the end-to-end training deployment process, including scheduling, communications, and learner enrollment. Ensure training programs are delivered on time and in compliance with regulatory requirements.

Requirements

Bachelor’s degree in business, Education, Organizational Development, or related field.
5+ years of experience in training operations, learning program management, or corporate training delivery.
Experience with enterprise training programs in a regulated environment.
Strong project management and organizational skills.
Experience working with Learning Management Systems (LMS) and training reporting tools.
Excellent stakeholder management and communication skills.

Responsibilities

Partner with learning design team to coordinate the deployment of new or updated training content.
Manage operational processes for training assignments, completion tracking, and compliance reporting.
Oversee training program logistics including session planning, facilitator coordination, and learner support.
Serve as a key partner to GFCC and business stakeholders to support training rollout and adoption.
Communicate training requirements, deadlines, and expectations to impacted teams across the enterprise.
Provide guidance to leaders and stakeholders on training completion requirements and program expectations.
Maintain documentation and reporting to support regulatory reviews, audits, and compliance monitoring.
Monitor training completion and escalate risks related to non-compliance or delayed completion.
Track and analyze training metrics, completion data, and learner feedback.
Identify opportunities to improve training delivery processes, efficiency, and learner experience.
Support continuous improvement initiatives for the Financial Crimes training program.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities