Manager, Compliance Reporting Program Management

TD BankNew York, NY
1dHybrid

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank’s size, complexity, and risk profile. In this role, you’ll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we’re looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you’ll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. TD Bank is seeking a Compliance Reporting Program Manager to assist with the development and delivery of executive Global Compliance reporting to Senior Management and the Board. Key reports include an annual CCO report, quarterly board reports, management reporting, and periodic reports to enterprise risk. The role requires project management skills, analytical skills, excellent business writing skills, and strong executive communication skills to interact with senior compliance stakeholders. The Compliance Governance & Operations Manager leads the development and implementation (or lead support) of enterprise Compliance programs, including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events. Th e above details are specific to the role which is outlined in the general description below. Please review the Preferred Skills and Experience section below as you consider this opportunity. Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.

Requirements

  • Undergraduate degree or equivalent work experience
  • 7+ years of experience
  • Minimum of 8 years of experience in Compliance, Risk Management, Audit, or a related compliance role.
  • Strong executive written and verbal communication skills focused on messaging, clarity, and precision.
  • Proficiency in Microsoft Office Suite - especially Microsoft PowerPoint, Excel, Word, and Visio.
  • Strong stakeholder management skills across different Compliance groups to drive timely and accurate reporting.
  • Strong analytical and communication skills with the ability to escalate and articulate risks to senior leadership.
  • Exceptional attention to detail, organizational skills, and critical thinking skills.
  • Ability to identify and recommend process improvements and/or automation.

Nice To Haves

  • Familiarity with data visualization tools including PowerBI and Tableau a plus

Responsibilities

  • Maintain Global Compliance reporting calendar.
  • Develop and foster relationships with internal and external stakeholders.
  • Act as a key liaison with partners and other related groups, coordinating deliverables across multiple stakeholders and effectively challenging the timeliness and quality of information provided.
  • Develop common standards and best practices for reviewing and analyzing reporting information to maintain consistency between reports.
  • Conduct training to Compliance Units regarding Global Compliance reporting requirements for Senior Management and the Board.
  • Provide support on the compilation, drafting, and editing of documents and presentations to senior executives and committees of the Board.
  • Document management reporting processes and delivery quality results, providing advice to Compliance Units as required.
  • Assist on strategic initiatives/special projects as required.
  • Works with Compliance partners and other related groups (such as Legal and Risk) to support creation of documentation and reports required by external regulatory bodies and TD internal groups
  • Leads development of team procedures and governance processes and advises the Compliance stakeholders and teams of changes and enhancements to enterprise Compliance programs and requirements and where they may impact in the organization
  • Provides governance oversight through management of the policy and training exemption governance and reporting processes to the Compliance Senior Executive Team (and related Compliance Sub-Committees)
  • Assists Compliance team members in the use of Issues and Events system for tracking and reporting
  • Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of the Compliance program
  • Represents CGO as a specialist on internal or external committees as well as on enterprise-wide Regulatory Change Management initiative, as required
  • Delivers relevant subject matter expertise and Compliance advice to business Compliance partners
  • Interacts with control functions within the organization
  • Conducts meaningful research, analysis, and assessment of Compliance program activities at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of enterprise Compliance programs
  • Participates in/manages regulatory examinations and external/internal audits with respect to request for information regarding CGO portfolio; reviewing, packaging and providing information for department executive
  • Adheres to enterprise frameworks and methodologies that relate to activities for our business area
  • Makes sure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
  • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
  • Manages business operations to be in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
  • Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
  • Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
  • Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
  • Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exists
  • Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues
  • Actively manages relationships within and across various business lines, corporate and/or control functions and manages alignment with enterprise and/or regulatory requirements
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
  • Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
  • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
  • Participates in personal performance management and development activities, including cross training within own team
  • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
  • Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
  • Contributes to a fair, positive and equitable environment that supports a diverse workforce
  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

  • Growth opportunities and skill development are defining features of the colleague experience at TD.
  • Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
  • Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
  • Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
  • Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
  • You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
  • We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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