Manager, Community Engagement

AllCare Management Services•Grants Pass, OR

About The Position

This position ensures AllCare meets all compliance and administrative requirements for the Community Health Assessments (CHAs) and the Community Health Improvement Plans (CHPs) for all four counties within AllCare’s service area. This includes collaborative partnerships with local public health authorities, Community Mental Health Programs, Local Planning Committees, Hospitals, other CCOs, and Federally Recognized Tribes. Tracking tools used for the CHA/CHP will be maintained and reported on as required. Additionally, this position will participate and engage with regional critical access hospitals in the development of Community Health Needs Assessment (CHNA). As a subject matter expert, this position manages key relationships involving Social Determinants of Health and Equity (SDOH-E), emergency management that impacts health priorities and strategies, participates in equity focused initiatives; community engagement strategies, and may be involved in internal compliance and auditing activities as needed.

Requirements

Bachelor’s degree from a four‑year college or university in Public Health, Communications, Public Administration, Social Sciences, Community Development, Health Education, or a related field.
Five years of related experience and/or training; or an equivalent combination of education and experience.
All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education.
Valid Oregon Driver’s License and vehicle insurance.
Strong communication, relationship building, and cross department collaboration skills to effectively support AllCare members, contracted providers, community partners, and state and regional stakeholders.
Demonstrated commitment to health equity, including racial equity and addressing social determinants of health.
Ability to lead policy and systems level changes that advance health equity, racial justice, and the integration of an SDOH framework.
Trust: Promotes honesty, transparency, and diligence. Approaches leadership with mindset of “power with” rather than “power over” and regularly includes others in planning and decision-making. Able to make and communicate difficult decisions in the best interest of AllCare Health.
Innovation: Ready to take advantage of unexpected opportunities; adapts quickly to change and is a teacher to assist with change within the organization. Commits to solving unresolved issues in an effort to collaborate and model problem solving. Proactively develop solutions to challenges, including by constantly looking at big-picture progress and thinking about people.
Relationships: Enthusiasm for meeting and engaging with people. Able to put people at ease, especially when there are lines of difference. Identifies and intervenes in problematic dynamics. Listens closely to understand needs or concerns and takes steps based on that input. Gets back to people in a timely manner. Takes pride in providing clear, helpful information.
Voice: Brings a clear vision and recognizes the value of divergent perspectives. Provides equity-centered conflict transformation support, interventions, and training in the team and across departments. Commits to and understands concepts of equity, belonging, and inclusion in the workplace. Effectively works and collaborates across differences. A working knowledge and understanding of the ways implicit bias, personal identity, and power and privilege impact individuals, organizations and systems.
The employee must be able to work onsite, as needed.
The employee must be able to travel, as needed.

Nice To Haves

Oregon Qualified or Certified Healthcare Interpreter
Community Health Worker (CHW) Certification (Oregon‑specific)
Accredited in Public Relations (APR)
Public Information Officer (PIO) Training/Certification
Digital Communications or Strategic Communications Certificates (e.g., PRSA, AMA)
Grant writing skills and experience preferred.
Bilingual in English/Spanish is preferred for this position.
Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual.

Responsibilities

Lead administrative oversight and maintenance of Community Health Assessments (CHA) and Community Health Improvement Plans (CHIP).
Coordinate CHA/CHP efforts with Community Advisory Councils across Jackson, Josephine/Southern Douglas, and Curry counties.
Assist in the management of media and press communications; serve as AllCare’s primary liaison to local media and community partners.
Provide advocacy, communication, and reporting to the Board of Governors and organizational leadership.
Lead and participate in the development and management of community outreach strategies.
Support project management activities for HRSN programs, Community Information Exchange, the Community Engagement Plan, and the Health Equity Plan.
Collaborate with emergency officials and internal departments during emergency events.
Manage and contribute to the development, implementation, and evaluation of CHA/CHIP processes.
Maintain current knowledge of contract requirements, OARs, and Oregon statutes related to CHA/CHIP, CACs, community engagement, and SDOH/HRSN.
Ensure compliance with all CHA/CHIP reporting, documentation, and public posting requirements.
Develop and maintain CHA/CHIP policies and related activities.
Publish the annual CHP Progress Report.
Assist with annual OHA CCO deliverables across departments to meet reporting and compliance requirements.
Ensure accessibility of CHA/CHIP Steering Committee meetings and related activities for individuals with disabilities, limited English proficiency, and diverse cultural backgrounds.
Engage local governments, Tribal organizations, community partners, and priority populations to assess community health needs.
Attend community meetings, serve on boards and councils, and cultivate partnerships to support community health initiatives.
Lead collaborative efforts with regional local public health authorities, Community Mental Health Programs, Local Planning Committees, Hospitals, other CCOs, and Federally Recognized Tribes to align community health improvement strategies.
Engage CCO leadership, community partners, and CACs to ensure alignment with the CHIP, Quality Improvement Plan, Health Equity Plan, CHNA, and Community Engagement Plan.
Assist with management of CHP implementation, budget tracking, and alignment with AllCare projects and investments.
Assist with AllCare’s community grants spending programs.
Participate in the external communications strategy, including media relations, press releases, and public messaging.
Provide regular updates, reports, and presentations to OHA, the CCO Board, and AllCare leadership.
Support organizational advocacy efforts through clear, timely, and strategic communication.
Participate in and help lead community outreach and engagement activities.
Serve on at least one board or commission with a community‑based organization in Southern Oregon.
Maintain punctual, regular, and predictable attendance.
Work collaboratively in a team environment with a spirit of cooperation.
Respectfully take direction from leadership.
Complete all required training, including Relias LMS modules.
Perform other duties as assigned.
Serves as a strategic partner to the health equity administrator in advancing organizational equity initiatives
Represents equity initiatives in cross-departmental and leadership meetings as delegated