Manager, Communications and Branding
About The Position
InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations. The Manager of Communications and Branding is responsible for developing, managing, and executing the company’s brand strategy and communication initiatives to support business growth, client acquisition, and employee engagement. This role ensures a consistent, professional, and compelling brand presence across all internal and external communication channels in a fast-paced BPO environment. The ideal candidate is a strategic thinker with strong storytelling skills, experience in B2B services, and the ability to translate complex outsourcing solutions into clear, persuasive messaging.
Requirements
- Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or a related field
- 5+ years of experience in communications, branding, or corporate marketing
- Experience in B2B, professional services, or BPO/outsourcing environments preferred
- Proven ability to manage brand strategy across multiple channels and audiences
- Strong writing, editing, and presentation skills
- Strategic brand and messaging development
- Exceptional verbal and written communication
- Stakeholder management and cross-functional collaboration
- Project management and prioritization
- Creative thinking with a data-driven mindset
- Ability to work in a fast-paced, client-driven environment
Nice To Haves
- Experience supporting global or multi-site organizations
- Familiarity with employer branding and internal communications strategies
- Knowledge of digital marketing, SEO, and social media best practices
Responsibilities
- Brand Strategy & Management Develop and maintain the company’s brand identity, positioning, and messaging framework
- Ensure consistent brand representation across all platforms, materials, and touchpoints
- Oversee brand guidelines and ensure compliance across departments and regions
- External Communications Lead corporate communications, including press releases, thought leadership, and media relations
- Manage content for the company website, social media, blogs, case studies, and marketing collateral
- Support sales and client-facing teams with branded presentations, proposals, and pitch materials
- Coordinate branding initiatives for industry events, trade shows, and conferences
- Internal Communications Develop internal communication strategies to support company culture, values, and engagement
- Create executive communications, company announcements, and internal campaigns
- Partner with HR and leadership on employer branding and recruitment marketing initiatives
- Digital & Content Oversight Oversee content calendars and storytelling across digital platforms
- Collaborate with design, digital marketing, and external agencies to produce high-quality assets
- Monitor brand perception and engagement metrics and adjust strategies accordingly
- Stakeholder & Project Management Act as a brand steward and advisor to leadership and cross-functional teams
- Manage vendors, agencies, and freelancers as needed
- Ensure projects are delivered on time, on budget, and aligned with strategic objectives
Benefits
- Competitive compensation and benefits package
- Opportunity to shape and grow a global BPO brand
- Collaborative, high-impact work environment
- Career growth and leadership development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
