Manager, Commercial Operations

Catalent Pharma Solutions•Madison, WI

14d•Onsite

About The Position

Manager, Commercial Operations Position Summary: Work Schedule: Monday - Friday, 8:00am-5:00pm 100% on-site Located in Madison, WI, this facility features advanced mammalian cell line engineering and biomanufacturing capabilities using single-use systems to support scalable production. This 263,000 sq. ft. site offers integrated formulation and analytical services to address complex development challenges in biologics. The Manager, Commercial Operations is responsible for supporting the North American Drug Substance Commercial Operations team by providing commercial management of existing customer projects/products and representing Site Operations business interests during new customer onboarding. The position holder will partner with Business Development, Project Management and Site Operations teams to successfully deliver solutions for Catalent’s customers and drive value for the respective Site and Business Unit assets and capabilities.

Requirements

Must have Bachelor’s Degree in a relevant science or engineering discipline; Advanced degree is preferred
5+ years of relevant experience in pharmaceutical or medical device manufacturing, quality, technical project management, business management, business development is required
Relevant industry knowledge of drug and biologic development, analytical research and development, project scale-up, product manufacturing, quality, validations, and regulatory is required
Prior direct contract negotiation experience is preferred

Responsibilities

Serve as the primary relationship manager for existing and new customers at the Madison, WI site, ensuring superior communication and collaboration
Apply a Portfolio Management approach to evaluate customer products, providing long-term demand and life cycle analysis
Act as the customer-facing lead, partnering with Business Development and Project Management to establish governance and effective communication with Operations and senior management
Lead negotiations for development and supply agreements in collaboration with Business Development, Legal, and Contract Administration teams
Manage extension and renewal processes for existing commercial supply agreements
Monitor and report on contract compliance during project execution, including forecasting, purchase orders, payments, and minimum quantity adherence
Collaborate with Technical Evaluation and Proposals teams to oversee proposal preparation and pricing for new business opportunities
Support BD team members with strategy and negotiation for proposals as needed
Partner with Site Operations and Finance to evaluate cost vs. price models and identify improvement opportunities
Provide customer forecast and demand inputs into Site S&OP processes
Work with Business Development to enhance customer relationships and identify additional opportunities within product portfolios
Other duties as assigned

Benefits

Defined career path and annual performance review and feedback process
Diverse, inclusive culture
Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
152 hours of PTO + 8 paid holidays
Generous 401K match
Medical, dental and vision benefits
Tuition Reimbursement - Let us help you finish your degree or start a new degree!
Catalent offers rewarding opportunities to further your career!
Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world.
Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market.
Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us.
Join us in making a difference.
personal initiative.
dynamic pace.
meaningful work.