Manager, Commercial Education – Curriculum Design & Strategy

Johnson & Johnson • Cincinnati, OH

1d • $102,000 - $177,100

About The Position

Johnson & Johnson is recruiting for a Manager, Commercial Education – Curriculum Design & Strategy to join our MedTech Surgery business located at our Cincinnati, OH or Raritan, NJ site. About Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting! Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Overview We are seeking a Manager, Commercial Education – Curriculum Design & Strategy to join our MedTech Surgery business. This individual contributor role is ideal for a learning professional with deep experience in instructional design, sales enablement, and learning technologies who is passionate about building impactful, data-driven learning experiences that enable commercial teams to thrive. As a developing subject matter expert, you will lead the design and global adoption of a unified sales methodology (including Challenger) and execute scalable curricula that accelerate sales performance across the US and Rest-of-World (RoW). You will also strategize, execute, and implement role-based sales enablement curricula aligned to our upcoming CRM launch, building behavioral adoption from day one.

Requirements

• 6–8 years of relevant experience in instructional design, learning & development, commercial education, or commercial functions.
• Bachelor’s Degree required; advanced degree or equivalent in a related field, preferred
• Demonstrated experience with content creation and digital learning/authoring tools (e.g., Articulate, Rise, Captivate, Vyond, Adobe).
• Proven ability to work independently with minimal direction as an individual contributor and developing subject matter expert.

Nice To Haves

• 2+ years of instructional design experience focused on adult learners.
• Experience in medical device, healthcare, or commercial sales environments.
• Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD).
• Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick).
• Global/OUS experience designing or implementing commercial learning in multiple regions.
• Strong business acumen with the ability to translate strategy into learning solutions that support growth objectives.
• Track record of cross-functional partnerships and stakeholder alignment across sales, marketing, clinical, and global teams.
• Vendor management experience (selection, SOW, budget, QA, delivery).
• Proven project management, negotiation, and consulting skills.
• Experience with CRM enablement (e.g., translating workflows into role-based learning; defining adoption metrics; creating leader reinforcement tools).
• Up-to-date knowledge of innovative L&D standards (learning science, microlearning, mobile-first, spaced practice, coaching).
• Familiarity with LMS administration, analytics dashboards, and performance reporting.

Responsibilities

• Global Sales Methodology & Vendor Leadership Lead the global design, integration, and rollout of a unified sales methodology that incorporates Challenger principles and adapts to regional market needs.
• Evaluate, select, and manage external vendor partners (SOW, budget, governance, quality, timelines) to support methodology development, training delivery, certification, and reinforcement.
• Define methodology guardrails, enablement assets, and coaching frameworks for sales leaders, trainers, and field teams.
• Challenger Adoption & Change Management (US + RoW) Build and execute a global Challenger adoption strategy—including stakeholder onboarding, role-based learning paths, train-the-trainer programs, and reinforcement plans.
• Partner with regional sales leaders to localize content and ensure applicability across markets; implement change management plans (communications, leader toolkits, success stories) to drive sustained behavior change.
• Curriculum Design & Modern Learning Experiences Create engaging, scalable learning experiences using ADDIE, SAM, and adult learning principles tailored to commercial roles (e.g., account executives, territory managers, managers).
• Leverage LMS, eLearning authoring tools, and emerging technologies(microlearning, mobile learning, simulations, scenario-based practice, coaching nudges) to deliver modern, role-relevant training.
• Build certification pathways and performance-based practice (e.g., simulations, role plays, peer coaching) aligned to competencies and field application.
• CRM Sales Enablement (Launch & Adoption) Partner cross-functionally to design and implement sales enablement curricula in support of the new CRM—including role-based onboarding, workflow simulations, data hygiene, pipeline discipline, and opportunity management.
• Develop in-product guides, quick reference materials, playbooks, and coaching toolkits for frontline managers to reinforce CRM behaviors.
• Data-Driven Needs Analysis & Evaluation Implement methods for assessing training needs using performance reports, customer feedback, CRM analytics, win/loss insights, and benchmarking.
• Apply Kirkpatrick (or equivalent) evaluation models to measure learning effectiveness (reaction, learning, behavior, results) and tie to commercial outcomes (adoption, productivity, pipeline velocity, win rates).
• Provide actionable insights from sales reporting data to inform curriculum priorities and continuous improvement.
• Cross-Functional Partnership & Alignment Collaborate with sales leadership, marketing, clinical, regional education teams, and global partners to ensure learning solutions align with strategic priorities and market needs.
• Share innovations in sales cycle management and strategic sales plans; facilitate quality assessments and drive plans to close knowledge and skills gaps.
• Content Operations & Governance Establish content governance (version control, localization, retirement schedules) to maintain accuracy, consistency, and relevance across geographies and portfolio.
• Maintain in-depth knowledge of products, services, policy, and commercial best practices, ensuring training aligns to company vision and customer needs.
• Leadership & Culture Provide guidance to junior instructional designers and cultivate a culture of continuous learning and innovation.
• Integrate Johnson & Johnson’s Credo and Leadership Imperatives into learning strategy, decision-making, and team goals.

Benefits

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees