Manager, Commercial Education – Curriculum Design & Strategy

Johnson & Johnson•Cincinnati, OH

19h•Remote

About The Position

This role is ideal for a learning professional with a strong background in instructional design, curriculum development, and learning technologies who is passionate about creating impactful, data-driven learning experiences that enable commercial teams to thrive. Individual contributor who is a developing subject matter expert, who works independently with minimal direction. Implements data-driven and streamlined sales training programs, new hire orientations, and educational content for commercial sales functions that focus on accelerating sales growth by building employee expertise and providing positive, engaging customer experiences. Remains abreast on adult learning principles, instructional design innovations, training practices, innovative new content delivery methods and maintains an in-depth knowledge of company products, services and policies, and ensures Sales Training objectives align with company vision and customer needs.

Requirements

6-8 years of relevant experience - required
Minimum of a Bachelor’s Degree required with advanced degree or equivalent in applicable field
Experience with content creation and digital learning & authoring tools

Nice To Haves

2 years of Instructional Design experience for the adult learner
Relevant experience in instructional design, learning & development, commercial education, or commercial functions (sales, marketing, etc)
Experience in medical device, healthcare, or commercial sales environments
Formal training or certification in Instructional Design (e.g., Langevin, ATD, CPTD)
Experience applying adult learning theory, needs analysis, and learning evaluation models (e.g., Kirkpatrick)
Global or OUS (Outside the US) learning experience is a plus
Proven ability to understand business strategy; translate it into learning solutions that support the company’s business goals
Track record of partnerships with multi functional teams and across the organization
Proven track record managing vendor resources
Proven project management, negotiation, and consulting skills
Medical Device, field sales, marketing or related experience
Latest knowledge on innovative Learning & Development standards

Responsibilities

Create engaging, scalable, and effective learning experiences using instructional design methodologies (e.g., ADDIE, SAM) tailored to adult learners in commercial roles.
Implements methods for assessing and identifying Sales Training program needs by using department performance reports, analyzing customer feedback and analytics data, benchmarking standard processes, and applying key metrics to measure effectiveness.
Leverage learning management systems (LMS), eLearning authoring tools, and emerging technologies (e.g., microlearning, mobile learning, simulations) to deliver modern learning experiences.
Applies in-depth knowledge of various selling functions, their specific responsibilities and crucial roles, to develop department-specific sales training programs that deliver relevant education.
Acts as a top level specialist and developing subject matter authority on innovative commercial education, sales cycle management, and strategic sales plans and provides actionable insights from customer feedback and sales reporting data to inform training curriculum.
Partner with sales leaders, marketing, clinical, and global education teams to ensure learning solutions are aligned with strategic priorities and market needs.
Facilitates quality assessments of training programs and drives strategic plans to address knowledge gaps and ensure achievement of functional and organizational standards.
Confers with sales area leaders and internal partners to share new strategic sales concepts and innovations in clinical and product knowledge platforms that are crucial to sales performance.
Provide guidance to junior instructional designers and contribute to a culture of continuous learning and innovation.
Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Benefits

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Employees are eligible for the following time off benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below!
https://www.careers.jnj.com/employee-benefits