Manager, Commercial Contracts

Ipsen•Cambridge, MA

About The Position

The Manager, Commercial Contracts is responsible for supporting the contract administration process by partnering with Ipsen’s Government Pricing (GP), Value & Access (V&A), Gross-to-Net (GTN), Accounts Payable (AP) and Trade operations teams. The Manager will serve as a point of contact in the contract price re-tiering, generating reports on commercial contract performance, knowledge of regulations that impact U.S. Federal Pricing Programs (Medicaid, Federal Supply Schedule and PHS340B), monitoring activities on chargeback reports as well as collaborating with the implementation of systems and procedures that are in accordance with corporate objectives. Additional responsibilities include risk management by assisting with internal/external audits on historical commercial rebate payments, reviewing results of paid rebate payment packages, and ensuring department policies and procedures reflect current best practices.

Requirements

Minimum 5 years’ experience in healthcare environment, preferably pharmaceutical industry, contract management
Solid understanding of contracts and contract terms including knowledge of contracting for brand pharmaceuticals
Ability to successfully interact with upper management as well as cross-functional directors and manager level team members.
Knowledge of regulations guiding U.S. Federal Pricing Programs (Medicaid, Federal Supply Schedule and PHS340B)
Ability to work under tight timelines with strong organizational and project management skills
Excellent verbal, written, and interpersonal communication skills.
Solid experience in analytics, forecasting (should forecasting be included?)
Experience with Model N and/or Revitas Revenue Management Suite and analytical tools including Excel, SAP
Proficient in Microsoft Office Word, Excel, PowerPoint, and Outlook
Highly self-motivated, dedicated, committed expert with prior experience in the above-mentioned responsibilities.

Responsibilities

Partner with internal stakeholders to plan, prioritize, and review Contract/Rebate strategies (review of contract documents including, but not limited to Contract Terms and Conditions, automated capabilities to administer contracts in partnership with Ipsen’s BPO partner EVERSANA, ensure contract language includes required data needed to process rebate payments, clarity regarding membership eligibility. Shared best practices in contract administration.
Assist Associate Director, Commercial Contracts with internal audits on historically paid rebate payments and support analysis and management of Hospital Re-Tier process in conjunction with Associate Director, Commercial Lead Liaison to the V&A and Trade teams.
Responsible for understanding current and future needs relative to current or proposed contract management activities and requirements to automate the administration process in partnership with Ipsen’s BPO partner EVERSANA.
Collaborate with Ipsen’s GTN team to evaluate the accuracy and completeness of data used to support GTN forecasts.
Develop effective reports and analytics that provide decision makers with access to critical metrics and insights into contract performance.
Maintain contract and rebate tracking reports.
Partner with the team’s BPO, EVERSANA, to automate contract administration efforts.
Contribute to development of and monitor compliance to Ipsen’s Contract Policies and Procedures manuals.
Ensure SOPs are current and in compliance with laws and Ipsen’s policies.
Ensure adherence to all Membership, Contracts, and Rebate process requirements.
Responsible for communication of key process updates.
Partner with internal/external customers to ensure data and/or requests (invoice packages) are submitted in accordance with contract terms; identify areas for improvement and provide actionable feedback.
Keep abreast of information which could have an impact on forecast drivers, i.e., contracted volume trends, contracted pricing trends, changes in customers’ purchasing patterns.
Effectively track sales and membership for all commercial chargeback contracts to ensure there is no drop in pricing; Ensure only eligible members receive contracted pricing.
Monitor chargeback process to ensure chargebacks are accurately processed for Ipsen customers.
Work with large volumes of data, analyzing trends to draw conclusions and develop actionable recommendations.
Perform audits (340B eligibility, rebate payments), as well as oversee monitoring efforts in key performance indicators (KPIs)
Ability to manage competing priorities while producing quality information and meeting deadlines.