Manager, CMP Marketing - Bonnet Creek Resort
About The Position
At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business. Wyndham Destinations is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. Summary: The CMP Manager is responsible for directing, supervising, training and motivating Community Marketing Associates and Supervisors. The main objective is to increase the site's production of CMP tours and meet or exceed budgeted tour flow and VPG requirements. Responsible for Face to Face package sales budget as well as FTF tour budgeted tour flow.
Requirements
- Full time availability required including weekends and holidays.
- High School Diploma or equivalent or Bachelor's Degree in related field preferred
- Internal Wyndham experience or external timeshare experience in a similar role preferred.
- Excellent skills regarding creating partnerships, "big picture" analysis, and excellent follow up mandatory.
- Excellent customer service skills with the ability to service both internal and external customers
- Clear concise written and verbal communication skills mandatory
- Track record of excellent leadership skills and ability to motivate a team
- Ability to effectively coach, counsel and motivate direct reports
- Ability to efficiently multi-task and negotiate effectively
- Detail orientated and accurate and demonstrated problem solving ability
- Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
Responsibilities
- Recruit, hire and train CMP professionals and supervisors.
- Oversee daily operations of CMP programs to meet budgeted tour flow.
- Establish an ongoing training plan to implement integrity and enthusiasm in the CMP department.
- Work with CMP Supervisors to establish written and individual team goals to help achieve and maintain the highest levels of performance.
- Monitor and report performance of marketing at the site level, taking corrective action as required
- Assisting Marketing Director and site VP as needed
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
