Assistant Manager, CMP Marketing - Bonnet Creek Resort
About The Position
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
Requirements
- Excellent communication skills, previous supervisory experience.
- History of reliability, dependability and effective follow through.
- 2 years management or supervisory and 1 year timeshare, time-share or vacation ownership experience required (CMP, OPC).
- Must be able to lift 25 lbs.
- Use of personal vehicle, valid driver's license and insurance required.
- Must be able to work flexible schedule.
- Must be proficient at Excel, Word and Outlook (Microsoft Office).
- Must have High School/GED.
Responsibilities
- Supervise team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling.
- Field Leader - motivate, train, oversee CMAs and deliver supplies.
- Help rssolve guest issues, complaints.
- Assist Manager with reports and site updates.
- Resort tour reception and sales/marketing liaison.
- Recruiting, Interviewing and Hiring CMAs.
- Assist Manager with training - new hire and on going.
- Attendance record keeping.
- Comply with Human Resource and company policies.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
