Roche-posted 6 months ago
$112,000 - $209,000/Yr
Full-time • Mid Level
Santa Rita, AZ
Chemical Manufacturing

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. Roche Diagnostics provides integrated solutions for diagnostic testing in commercial and hospital labs, medical centers and laboratory networks. Our products and solutions support health care professionals in clinical decision making in a wide field of indications including, cardiovascular, infectious diseases, metabolism, and oncology. The Clinical Service Program Manager (CPM) assists in directing and managing specified pharma services programs within the clinical operations of pharma services. The CPM provides oversight and management of clinical services project managers aligned within the specific standard operational procedures to ensure safe, compliant, efficient and effective conduct of clinical studies and services within the Pharma Services portfolio.

  • Manage tactical and strategic coordination of timelines for all projects and functions within CDx Pharma Services.
  • Serve as a Single Point of Contact (SPOC) of specific programs for client and team management.
  • Act as the liaison between pharma partners and clinical services management.
  • Develop project plans, establish and coordinate timelines for assigned projects and functions.
  • Manage execution of cross-functional plans and track progress of activities.
  • Identify growth opportunities and further efficiencies that impact the program and/or department success.
  • Aid in development of strategic plans to achieve objectives.
  • Oversee CDx clinical and lab services studies from concept through contract completion.
  • Directly manage the day-to-day activities of the program or project including establishment and oversight of timelines and budgets.
  • Lead quality assurance/control and/or the data review process when necessary.
  • Guide team processes: ensuring consistency, transparency and optimization.
  • Resolve escalated operational issues and questions related to projects and/or programs.
  • Implement best practices within the clinical sciences team and drive continuous improvement.
  • Track, maintain, and communicate project reports and clinical study data to Pharma and Roche clients.
  • Oversee the work of clinical sciences team members; provide constructive input and feedback regarding performance/progress toward goals/expectations.
  • Coach and mentor team members.
  • Bachelor's Degree in Biology, Clinical Research, Bioengineering, Pharmaceutical or related life sciences field.
  • 6 years of Project and Program Management experience in a regulated, CRO, diagnostic, and/or pharmaceutical industry.
  • Demonstrated experience in assay development.
  • Experience with quality and regulatory processes (IDVR, IDE etc.).
  • Experience with clinical trial management.
  • Prior people management and/or leadership experience.
  • Master's Degree or PhD in Biology, Clinical Research, Bioengineering, Pharmaceutical or related life sciences field.
  • Demonstrated experience in Immunohistochemistry (IHC) technology.
  • Clinical Research training and/or certification.
  • Strong interpersonal skills: Outstanding interpersonal, verbal, and written communication and influencing skills.
  • Proven abilities to influence internal partners and stakeholders, thought leaders, national advocacy organizations, national standard-setting bodies, and other relevant external parties.
  • Seamless collaboration with colleagues/other parts of the organization.
  • Discretionary annual bonus based on individual and Company performance.
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