Manager, Client Development, Miami Design

Chanel • Miami, FL

13d • Onsite

About The Position

At CHANEL , we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL . About the role : We are looking for a Manager , Client Devel o pment who will be a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will play a crucial role for driving the business, coaching, and managing a diverse team, and equipping the Boutique Director with critical business knowledge. What impact you can create at CHANEL : Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events You are energized by: The history and heritage of The House of CHANEL People leadership and development Fostering a meaningful client experience centered around inclusion and connection Building collaborative partnerships and relationships Being comfortable in the middle of complexity and ambiguity Multi-tasking within projects in a dynamic, fast paced environment Creativity and innovation by testing, learning, and taking new risks

Requirements

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Passion for the House of CHANEL , its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL
• Minimum 5 years of related experience
• Bachelor’s degree (preferred)
• Ability to lift 15 lb.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Nice To Haves

• Foreign language skills are preferred but not

Responsibilities

• Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
• Lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork , and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees