Manager, Client Accounting

Cornerstone Research•Boston, MA

2d•$107,000 - $165,200•Hybrid

About The Position

Role Overview: MANAGER, CLIENT ACCOUNTING (HYBRID – Boston, San Francisco or Washington, DC) If you are an experienced client accounting professional looking for an opportunity to showcase/display your timekeeper and billing management skills, then we would like to meet with you! The Manager, Client Accounting manages the firm’s master files including case and timekeeper intake, timekeeper promotions and annual rate increases, special fee and discount programs and reporting related to these responsibilities. This role also leads the Client Accounting team, drives process efficiency, and ensures compliance with client-specific billing terms. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You’ll Love It Here If You: Embrace learning and continuous improvement Set and strive for a high bar of excellence Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! Take pride in always doing your best work, even if it’s harder or takes longer Are passionate about what you do How You'll Help Our Team Succeed: Hires, manages, coordinates workflow, oversees training and professionally develops the Client Accounting team. Manages the intake of new clients and client matters in partnership with the Client Accounting Coordinators. Creates special case setups of new engagement terms in partnership with Billing management. Oversees quality control of billable, nonbillable, accountable matters and their time records. Manages the Timekeeper rate setups for all standard and nonstandard rate levels. Manages our fee and discount agreements with clients. Reviews, interprets and clarifies new agreements and implements with client intake. Maintains a summary of the discount and rate agreement’s terms in the financial system. Tracks volumes of tiered discounting agreements on a monthly basis and reports discount percentage levels to client intake and billers. Manages the firm’s update of bill rates including coordination with the firm’s Fee agreement negotiators, preparing related analyses and updating and assigning rate levels for custom fee agreements. Ensures complete setup of case and client billing requirements within the related financial systems. This includes creating data quality checks for vital data required for proper billing or reporting of casework,including ensuring tax and currency compliance for our European offices. Manages requests for client accounting related analysis and reporting. Accurately documents all related procedures. Manages process improvement and best practices reviews with a goal to reduce manual work and continually improve the department’s service.

Requirements

Strategic 8+ of relevant work experience required, in a professional services environment preferred.
Experience with service provider billing.
Ability to translate complex billing and ebilling requirements for non-finance audiences.
Excellent problem solving, critical thinking and negotiation skills.
Strong knowledge of MS Office and advanced Excel skills required.
Experience managing projects from inception to completion.
Experience leading or mentoring team members.
Experience with Aderant strongly preferred.
Bachelor’s degree in Business Administration or related field required.
Further education may be considered instead of some of the required experience.

Nice To Haves

Experience with Aderant strongly preferred.

Responsibilities

Hires, manages, coordinates workflow, oversees training and professionally develops the Client Accounting team.
Manages the intake of new clients and client matters in partnership with the Client Accounting Coordinators.
Creates special case setups of new engagement terms in partnership with Billing management.
Oversees quality control of billable, nonbillable, accountable matters and their time records.
Manages the Timekeeper rate setups for all standard and nonstandard rate levels.
Manages our fee and discount agreements with clients.
Reviews, interprets and clarifies new agreements and implements with client intake.
Maintains a summary of the discount and rate agreement’s terms in the financial system.
Tracks volumes of tiered discounting agreements on a monthly basis and reports discount percentage levels to client intake and billers.
Manages the firm’s update of bill rates including coordination with the firm’s Fee agreement negotiators, preparing related analyses and updating and assigning rate levels for custom fee agreements.
Ensures complete setup of case and client billing requirements within the related financial systems. This includes creating data quality checks for vital data required for proper billing or reporting of casework,including ensuring tax and currency compliance for our European offices.
Manages requests for client accounting related analysis and reporting.
Accurately documents all related procedures.
Manages process improvement and best practices reviews with a goal to reduce manual work and continually improve the department’s service.