Manager, Centralized Accounts

Core Spaces•Chicago, IL

4d•$80,000 - $85,000

About The Position

The Centralized Account Manager (CAM) will be responsible for the administrative processes for their assigned portfolio and executing the daily activities related to accounts payable, accounts receivable, delinquency process, and assisting with the monthly financial process. The CAM will leverage available tools and systems to maximize efficiency and automation in their role, and partner closely with accounting, EliseAI, Resio, Entrata, Yardi and other internal and external stakeholders to optimize results and meet performance expectations.

Requirements

At least five (5) years of experience in property management, finance, or business operations, with direct oversight of accounts payable, accounts receivable, delinquency management, and financial reporting.
A minimum of two (2) years in a leadership or senior financial role, such as an Associate or Assistant Community Manager, overseeing financial workflows, compliance, and process automation.
Exceptional communication skills, with the ability to convey financial insights, collaborate across departments, and provide strategic recommendations to optimize portfolio performance.
Proven customer service expertise, ensuring resident satisfaction while enforcing financial policies, resolving disputes, and managing collections with professionalism and compliance.
Advanced proficiency in property management software and automation tools, such as Entrata, Yardi, RealPage, EliseAI, or similar platforms, to enhance financial efficiency.
A strong analytical mindset, capable of identifying financial trends, customizing workflows, and leveraging automation to improve operational performance.
A comprehensive understanding of financial management principles, including budget forecasting, AP/AR reconciliation, delinquency tracking, and compliance with local and federal regulations.
A bachelor’s degree in finance, accounting, business administration, or a related field, or equivalent work experience in property management and financial operations.

Nice To Haves

Student housing property management experience, with expertise in handling high-volume leasing cycles, delinquency management, and compliance with student housing regulations.
Expertise in Entrata or Yardi, with the ability to navigate financial modules, optimize reporting functions, and troubleshoot system inefficiencies.
A background in centralized property management operations, successfully managing multi-property financial functions, standardizing best practices, and implementing workflow automation.
The ability to thrive in a fast-paced, evolving environment, demonstrating adaptability, strategic problem-solving, and a proactive approach to improving financial efficiency and team collaboration.

Responsibilities

Execute on the strategy and goals related to centralized AP & AR and provide real-time feedback on best practices and processes
Design and implement new workflows and automation as needed for AP & AR efficiency of their assigned portfolio to align with company financial goals.
Effectively manage rent collection process for assigned portfolio and achieve property delinquency goals under 1%
Ensure updated and accurate records of tenant ledgers in Entrata
Work closely with the Community Manager on eviction process to post notices in accordance with state and local law
Has a keen understanding of company policies, property lease contracts, and state and local laws regarding the delinquency and eviction process for their assigned portfolio
Fosters positive resident relationships
Prepare and analyze monthly financials, tracking trends and making recommendations to optimize portfolio performance.
Oversees FMO process, including dispute resolution, to ensure security deposits are assessed and applied to the resident’s final ledger in Entrata
Lead cross-functional initiatives to improve vendor management systems and establish company-wide best practices for financial reporting
Pilot new tools and technology and provide feedback as requested

Benefits

A culture that provides you with a sense of belonging
Hybrid or remote work options may vary by role to support work-life balance
Competitive pay that values your contributions
Incentives designed to reward your achievements
Paid flexible PTO to disconnect or celebrate life milestones
Paid 14+ holidays, including your birthday, to disconnect and celebrate
Paid Parental Leave that begins after 90 days
Paid volunteer time off to give back to your community
Monthly workshop weeks; fewer meetings & more collaboration
Robust health plan options that begin within at least 30 days of your employment
Monthly phone reimbursement
Wellness allowance and perks, including a yearly subscription to a meditation app
An environment that provides you a voice to share your perspectives
Employee Assistance Program (EAP) for access to confidential support services
Company retirement options including 401(k) + matching & Roth account option