Manager - Carrier Sales

Uber Freight • Chicago, IL

2d • $66,000 - $95,000 • Hybrid

About The Position

As the Manager, Carrier Sales your primary responsibility is to lead and manage a carrier sales team operating with a designated set of carriers. Your key objective revolves around fostering sales growth within this cohort by directing and motivating representatives towards targeted KPIs including volume, auto-booking and others. This pivotal role demands a strategic leader equipped with sales management acumen, the ability to develop carrier representatives, strong communication skills, strong collaboration skills, and a profound comprehension of our product offerings.

Requirements

• Bachelor’s degree or relevant experience
• Minimum of 2+ years of management or leadership experience
• Logistics experience in Carrier Sales or related experience.

Nice To Haves

• Intermediate analytical background and knowledge of analytical tools (Excel, etc.)

Responsibilities

• Provide effective leadership to the carrier sales team.
• Conduct coaching and mentoring sessions for the development of carrier representatives.
• Establish performance expectations for each representative through consistent feedback and follow-ups.
• Hold biweekly one-on-one discussions with each representative.
• Leading expert in current market conditions, which you will be responsible for communicating to your reps, contracted agents, and AM peers
• Deny or approve offers from the product, team, and contracted agents
• Communicate often with your AM, pricing, and peers about changes in booking patterns, market conditions, and service expectations
• Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
• Define expectation lists for individual representatives.
• Share pertinent market updates and information regarding the Strat fleet Cohort across the country
• Engage with regional sales teams and the Sr. Manager.
• Ensure optimal coverage and service quality on loads.
• Monitor and mitigate abandonment percentage to maintain operational efficiency.
• Supervise load updates to uphold exceptional service standards for our customers.

Benefits

• Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.
• US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager