Manager - Carrier Sales
About The Position
As the Manager, Carrier Sales your primary responsibility is to lead and manage a carrier sales team operating with a designated set of carriers. Your key objective revolves around fostering sales growth within this cohort by directing and motivating representatives towards targeted KPIs including volume, auto-booking and others. This pivotal role demands a strategic leader equipped with sales management acumen, the ability to develop carrier representatives, strong communication skills, strong collaboration skills, and a profound comprehension of our product offerings.
Requirements
- Bachelor’s degree or relevant experience
- Minimum of 2+ years of management or leadership experience
- Logistics experience in Carrier Sales or related experience.
Nice To Haves
- Intermediate analytical background and knowledge of analytical tools (Excel, etc.)
Responsibilities
- Provide effective leadership to the carrier sales team.
- Conduct coaching and mentoring sessions for the development of carrier representatives.
- Establish performance expectations for each representative through consistent feedback and follow-ups.
- Hold biweekly one-on-one discussions with each representative.
- Leading expert in current market conditions, which you will be responsible for communicating to your reps, contracted agents, and AM peers
- Deny or approve offers from the product, team, and contracted agents
- Communicate often with your AM, pricing, and peers about changes in booking patterns, market conditions, and service expectations
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
- Define expectation lists for individual representatives.
- Share pertinent market updates and information regarding the Strat fleet Cohort across the country
- Engage with regional sales teams and the Sr. Manager.
- Ensure optimal coverage and service quality on loads.
- Monitor and mitigate abandonment percentage to maintain operational efficiency.
- Supervise load updates to uphold exceptional service standards for our customers.
Benefits
- Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.
- US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
