Manager, Capture Strategy & Analysis

CVS Health

3d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: Aetna’s Manager, Capture Strategy & Analysis plays a critical role in supporting the capture (proposal preparedness) and proposal lifecycle. This high-performing role is responsible for directing in-depth market, customer, and competitor research to inform capture strategy and proposal development, directly impacting and influencing our success rate on multi-billion-dollar procurements. By turning complex intelligence into clear, actionable insights, the analyst helps power Aetna Better Health’s Medicaid growth strategy and winning proposal responses and all functions within our business. The role collaborates closely and directly with capture leadership, proposal teams and consultants to ensure research is timely, strategic, and aligned with Aetna’s pursuit of all Medicaid managed care contracts, including recompetes and new business. The right candidate for this role will demonstrate the following aptitudes: Highly accountable, accepting full ownership of capture planning assignments and deliverables Detail-oriented and process-driven while being flexible and willing to pivot priorities as needed Curious, self-motivated problem solver with strong ability to work independently Build strong relationships across all levels of the organization Efficiency focused on achieving maximum output with minimum resources Willingness to work nights and weekends during proposal development timeframes as necessary to meet deadlines

Requirements

• 5+ years of experience in Medicaid Managed Care
• 5+ years of specialized experience in market research, competitive intelligence, or strategic analysis
• Demonstrated experience developing competitor analyses and actionable insights
• Able to work independently based on strategic direction and requires limited direction to complete assignments
• Demonstrated skill in creating PowerPoint presentations that transform detailed research into clear, well-organized slides that support executive decision-making
• Strong organizational and analytical skills with the ability to manage multiple projects and shifting priorities under tight deadlines
• Proven project management skills and a proven track record of meeting milestones in fast-paced environments
• Excellent verbal and written communication skills, including the ability to translate research into strategic recommendations
• Naturally curious and self-motivated, with a problem-solving mindset and a drive to improve processes and outcomes
• Ability to communicate effectively with all levels of the organization, both technical and non-technical
• Proficiency in Microsoft Word, Excel, and SharePoint
• Advanced proficiency with Microsoft PowerPoint
• Willingness and ability to travel up to 25% to support capture planning, stakeholder engagement, and strategic proposal activities

Nice To Haves

• Previous P&L and/or business development experience and project management experience in a Medicaid managed care setting.
• Experience leading capture and proposal activities for significant opportunities ($1B+).
• Experience in a capture function or executive leadership function for a managed care-based product for state Medicaid agencies.
• Association of Proposal Management Professionals (APMP) certification(s).
• State Medicaid agency experience or federal agency experience with CMS.
• Experience using a variety of electronic collaboration tools.
• Experience developing competitive analyses.
• Developing executive presentation decks.
• Managed care operations experience.

Responsibilities

• Market Research and Analysis: Strong expertise in intelligence collection and analysis, including competitive and customer intelligence. Curates market intelligence on customer and competitor programs, weaknesses, innovations, and performance in new and existing markets. Develops actionable insights from market research that inform strategic decision-making, drive customer-centric approaches and contribute to organizational growth and success.
• Collaboration: Collaborate with the Capture Director and critical business partners, including consultants (some of which might be junior level who this individual would influence and/or direct, as appropriate) to develop documents and tools for each assigned opportunity; including research reports, customer and competitor analyses, capture workshop deliverables, and other identified deliverables. Designs and executes research studies, reviews and assesses market data, and translates findings into actionable, data driven, market strategies. Interprets and adapts strategic concepts to instruct or coach business partners and/or consultants, strategically directing market research and analysis.
• Comprehensive Documentation: Organizes and maintains research outputs in SharePoint, ensuring key insights and source materials are easily accessible to proposal writers and key stakeholders, which could exceed 100 contributors across all functions in our Medicaid business. This central repository’s accuracy and reliability are critical to the success of our proposal prework. Structures documentation in a highly usable, clear, concise format that facilitates quick reference during the RFP response phase. Synthesizes research findings into clear and concise reports, presentations, and dashboards, communicating research results effectively to stakeholders at various levels, from junior roles to senior executives within the organization.
• Project Management: Tracks progress and ensures timely completion of deliverables. Monitors progress objectives for a project team that directly impacts business growth and development goals critical to the success of all business – in our existing and new markets.
• Proposal Development: Directs proposal team members during the proposal process by providing insight, recommendations, and relevant intelligence in support of content development.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees