Manager, Business Readiness

Haemonetics • Boston, MA

13d

About The Position

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details Leads efforts to prepare our organization, people, processes and customers for successful adoption of operational changes and new technology. This role ensures that cross-functional business units are aligned, trained, supported, and equipped to transition smoothly into future-state operations. The ideal candidate ensures timely, relevant communication is prepared, approved and distributed to all internal and external stakeholders. The Manager of Business Readiness will work closely with project teams, cross functional stakeholders, corporate communications, and business leaders to drive seamless, low-risk organizational transformation. This individual will have support during enterprise initiatives and will be the primary contributor during improvement initiatives.

Requirements

• Bachelor's degree in Business, Management, Organizational Development, or a related field required
• 8+ years' experience in business readiness, change management, project management, or operational leadership required
• Strong understanding of organizational change, process optimization, and operational readiness.
• Excellent communication and stakeholder management across geographies, functions and all organizational levels.
• Ability to translate complex technical or project information into business impacts.
• Exceptional planning, facilitation, and coordination skills.
• Strong analytical and problem-solving abilities.
• Ability to influence without direct authority in a matrixed environment.
• Change management and continuous improvement mindset.
• Strong project management capabilities.
• Data-driven decision making.

Nice To Haves

• 5+ years' experience supporting large-scale technology implementations (ERP, CRM, enterprise tools) strongly preferred.
• PMP, Lean Six Sigma or similar process improvement certification preferred

Responsibilities

• Business Readiness Planning and Execution Develop and manage business readiness strategies, plans, and frameworks for major initiatives.
• Assess organizational impact and readiness across people, processes, systems, operations and customers.
• Ensure end-to-end alignment between project deliverables and operational needs.
• Proactively identify gaps and risks related to readiness; Collaborate with functional leaders to develop cross functionally agreed upon mitigation plans.
• Monitor timely completion of readiness deliverables / plans; Escalate operational readiness risks in conjunction with options for mitigation.
• Stakeholder and Change Management Partner with functional and executive leaders to understand impacts, define requirements, and gain executive sponsorship on readiness plans.
• Facilitate readiness workshops, stakeholder interviews, and cross-functional planning sessions.
• Coordinate with cross functional teams to align communications, training, and adoption strategies.
• Track and support end-user adoption, behavior change, and operational uptake.
• Process, Policy and Workflow Alignment Ensure operational processes, procedures, and Standard Operating Procedures (SOPs) are updated, implemented and users are trained accordingly.
• Validate that business processes integrate effectively with new systems and organizational structures.
• Support process owners in defining future-state workflows and operational roles.
• Training and Enablement Oversight Lead / Partner on training efforts to ensure curriculum, materials, and delivery methods support operational needs.
• Define / Oversee a scalable framework to monitor training completion, competency levels, and post-go-live support plans.
• Ensure organizational readiness for process / system cutover, deployment, support coverage, escalation and stabilization phases.
• Operational Transition & Go-Live Support Lead business readiness assessments and “go/no-go” criteria for program phase milestones and / or production deployment.
• Coordinate business cutover checkpoints and post-launch hypercare activities.
• Monitor business performance post-implementation to verify stability and benefit realization.

Benefits

• In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees