Manager, Business Oversight

Fidelity Investments • Jersey City, NJ

1d • $74,000 - $141,000 • Hybrid

About The Position

As Manager, Business Oversight at Fidelity Digital Assets, you will play a key role in developing and maintaining comprehensive first-line of defense programs for existing and new business initiatives in the digital assets space. You are responsible for risk identification and control identification related to new business initiatives and supporting day-to-day operational activities for new product incubation, including reviewing transactions, maintaining accurate books & records, risk monitoring, reconciling various systems, and building subject matter expertise in digital assets and decentralized finance. To be effective, you will work closely with Product, Quantitative Strategies, Risk, and Compliance to ensure understanding of key risks and operational needs. With your knowledge and commitment, you will become a collaborative and resourceful member of the Fidelity Digital Assets team, sharing best practices and driving successful results. You will report to the Vice President, Business Oversight and will be responsible for a range of activities to support new business initiatives.

Requirements

• BA/BS required
• Proven experience analyzing operational workflows, identifying key risks and controls, and writing policies and procedures
• Ability to recognize process inefficiency, think critically, and recommend improvement opportunity
• Ability to adapt to a dynamic and changing environment
• Proven ability to complete a set of complex daily tasks, with strong attention to detail and efficient, accurate processing
• Understanding of money movement, reconciliation and digital asset settlement concepts
• Your experience in prior roles with detailed, task oriented operational support managing day to day work and building for the future, as well as project and program management skills
• Your excellent interpersonal, verbal, and written communication skills
• Your ability to work well on teams and in fast-paced, cross-collaborative environments
• Your ability to think analytically and deliver solutions to complex challenges
• Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
• Your success in navigating and thriving in a dynamic, growing new business
• Comfort working across time zones and collaborating with distributed teams
• Delivering superior results quickly and efficiently, utilizing effective time management skills
• Driving innovation through curiosity and comprehensive understanding of business processes and challenges

Nice To Haves

• Knowledge of and passion for digital assets and blockchain technology preferred

Responsibilities

• Provide daily operational support, including transaction review, reconciliation, compliance operational monitoring, risk monitoring, triaging issues and reporting
• Participate in, and provide valuable input into, conversations with business partners including Product, Quantitative Strategies, Risk, Compliance, etc. to support ongoing business needs and drive process improvement
• Bring expertise in risk and control identification and evaluation to the business
• Working with internal and external business partners to ensure proper policies and procedures are written
• Proactively identify areas of risk mitigation and work with the broader teams to address

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees