Senior Manager Control & Oversight

RBC • Minneapolis, MN

3d • $90,000 - $160,000

About The Position

What is the opportunity? This position will be responsible to establish and execute controls and supervision for FINRA defined covered functions and contractional SLAs applicable to the department which may include additional regulators on top of FINRA. Incumbent will partner with compliance, Risk. Legal, business groups to design, develop, produce, consult, and execute on a variety of internal and external business and supervisory procedures and key controls. This position is responsible for the creation and execution of internal risk management, as well as collaborating with employees throughout Operations to drive risk mitigation strategies. The Incumbent must work effectively and collaboratively with multiple departments and stakeholders (internal and external) to achieve quality and timely delivery of solutions related to risk management. The incumbent's work once complete will give their reporting Director a risk health determination with a clear view of items requiring action and a scheduled process to evidence monthly supervisory expectations at a director level to meet regulatory and internal expectations. The incumbent will be responsible for executing risk related work introduced by and not limited to Products (new and legacy), new client onboarding, process ownership change, regulatory changes, and audits/testing action plans, What will you do? Draft, publish, and execute operational and business risk policies, WSPs, and procedures. Achieve by leveraging Compliance, WM Risk, and Legal advice and by applying trainings and company resources effectively. Establish key requirements to validate controls are embedded into project management milestones and key success factors. Support product reviews by describing processes done and covered functions that are supervised to support the product. Provide signoff which in turn allows Ops to approve or decline product offerings. Validate and evidence RCSA, key controls and WSPs accurately represent functional area processes supported. Execute changes as required by the WM Risk team’s Regulatory Review and External event committee. Act as a strategic business partner by identifying control and supervisory needs and in turn assist with developing, enhancing, and implementing effective compliance programs. This also includes any necessary revision of policies, procedures, and written supervisory procedures. Participate in industry working groups to determine opportunities for implementing industry best practices specific to risk. Participation in regulatory industry committees with the expectation to educate teams and senior leaders on impactful topics. Support client remediation efforts by completing root cause analyses of control failures and providing recommendations on new controls or controls improvements. Monitor policy exceptions and escalate within reason to make changes or limit exceptions. Contribute to the continuous improvement of the risk and controls environment in US WM Operations through opportunity spotting and collaborating with partners on implementing regulatory, risk, or compliance initiatives. Document and escalate Operational Risk events, incidents, and errors. Prepare functional area risk control reports and present to senior management. Develop and maintain senior leadership supervisory oversight review and attestation materials. Develop key risk metrics and risk dashboard reporting. Monitor reporting to supplement capacity. People Leadership Provide training, coaching, and mentoring for department managers and other Operations resources, fostering teamwork and knowledge transfer. Provide focus and clarity in establishing individual team member goals, driving performance management, supporting career development, and rewarding strong performance.

Requirements

• 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 5+ years of securities, banking, technology, risk and/or job specific industry experience
• 5+ years prior securities, banking, technology, risk and/or job specific related experience
• Securities license 99 (or able to obtain license within 120 days)

Nice To Haves

• Strong problem identification, analytical and resolution skills required to support issue resolution and/or oversight requirements associated with complex processes.
• Strong Leadership, facilitation, negotiation, training, and mentoring skills
• Ability to multi-task and prioritize and work independently under tight deadlines in a fast-paced environment.
• Strong relationship management, change leadership and managerial skills dealing with all parts of platform and all levels of senior management.
• Advanced knowledge related to business lines, business strategy, needs and technology.
• Experience and knowledge of broker-dealer operations.
• Successful track record and ability to influence and lead others to produce high quality results that meet business goals and team expectations.
• Knowledge of SEC and FINRA regulations
• Experience with reporting Operational Risk Events, Self Identified Issues, or Reportable Compliance Issues
• 4-year degree from an accredited university in communications, marketing, business, or related field
• 5+ years securities, leadership, change management, project management, analysis, and/or executive level communications/presentations experience.

Responsibilities

• Draft, publish, and execute operational and business risk policies, WSPs, and procedures.
• Establish key requirements to validate controls are embedded into project management milestones and key success factors.
• Support product reviews by describing processes done and covered functions that are supervised to support the product.
• Validate and evidence RCSA, key controls and WSPs accurately represent functional area processes supported.
• Act as a strategic business partner by identifying control and supervisory needs and in turn assist with developing, enhancing, and implementing effective compliance programs.
• Participate in industry working groups to determine opportunities for implementing industry best practices specific to risk.
• Support client remediation efforts by completing root cause analyses of control failures and providing recommendations on new controls or controls improvements.
• Monitor policy exceptions and escalate within reason to make changes or limit exceptions.
• Contribute to the continuous improvement of the risk and controls environment in US WM Operations through opportunity spotting and collaborating with partners on implementing regulatory, risk, or compliance initiatives.
• Document and escalate Operational Risk events, incidents, and errors.
• Prepare functional area risk control reports and present to senior management.
• Develop and maintain senior leadership supervisory oversight review and attestation materials.
• Develop key risk metrics and risk dashboard reporting.
• Monitor reporting to supplement capacity.
• Provide training, coaching, and mentoring for department managers and other Operations resources, fostering teamwork and knowledge transfer.
• Provide focus and clarity in establishing individual team member goals, driving performance management, supporting career development, and rewarding strong performance.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level