Manager, Business Intelligence

Forward Financing•Boston, MA

21h•$137,000 - $187,000•Remote

About The Position

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. As the Manager of Business Intelligence on our Analytics team, you will lead a team of Data Analysts who are responsible for providing dashboards and actionable insights to all of our operational departments including: Account Servicing, Finance, and Legal. We are looking for someone who can understand business problems, break them down into manageable pieces, generate effective recommendations and execute on providing a solution. Reporting directly to the Director of Business Intelligence, this is an exciting opportunity to have a leadership role on a team that is tackling fun data challenges. We have built a strong analytics foundation, and are looking for someone who can help take our team, and our processes for delivering business intelligence, to the next level. Why you should apply: Meaningful work. You will make a lasting impact, helping us achieve our mission of helping small businesses. You will also see your impact across teams and on the long term success of Forward Financing. You love working with data and collaborating with all types of teams! Flexibility is a top priority. Our teams are empowered to do what works for them. This opportunity has 100% fully remote flexibility.

Requirements

8+ years of experience as a Business Intelligence Analyst/Manager or Analytics Engineer
2+ years of management experience
Expert-level SQL and data modeling skills
Experience building data visualizations with Tableau or similar tools (e.g. Looker, PowerBI)
Ability to create solutions to complex business problems
Ability to effectively collaborate with stakeholders
Excellent leadership and communication skills

Nice To Haves

1+ years experience using Snowflake (including Snowflake Intelligence) and dbt preferred

Responsibilities

Manage and grow a team of Data Analysts
Partner with leaders and operational analysts from all departments to produce dashboards, KPIs and actionable insights that enable them to monitor business performance and make data-driven decisions
Become a go-to resource for helping shape key metrics for each department
Oversee project management for Business Intelligence projects and initiatives
Collaborate with Analytics Engineering to build scalable data models and business logic that form the foundation for all analyses and dashboards
Stay informed on new tools and trends, and recommend ideas that can elevate our team and improve how we deliver business intelligence to the organization
Champion the adoption of AI-based solutions, such as Snowflake Intelligence, to empower stakeholders with natural language querying and automated data insights