Manager, Business Intelligence- Terminals

Global Partners LP•Waltham, MA

43d

About The Position

Join Global Partners LP as our Business Intelligence (BI) Manager for the Terminals business unit. Collaborating closely with leadership, terminal operations, and divisional teams, you will champion data-driven decision-making across the organization by designing and deploying timely analytics, defining key performance indicators, and implementing robust business intelligence solutions. Through your expertise in tools like SQL, Tableau, and modern data platforms-including Snowflake, dbt, and Fivetran-you will help ensure that terminal operations are optimized for profitability, efficiency, and growth. The BI Manager, Terminals at Global Partners is responsible for driving operational insights, improving profitability, and empowering terminal teams with actionable intelligence. You'll develop dashboards, optimize processes, and provide recommendations on terminal capacity, pricing strategies, scheduling, and asset utilization. Your analysis will directly support decisions related to terminal operations, acquisition strategies, and long-term planning, enabling us to maximize value and operational performance. The ideal candidate will have strong analytical skills, proficiency in modern BI tools and analytics stacks, and a deep understanding of operational data workflows. They will play a crucial role in driving business growth and improving operational efficiency through data-driven recommendations. For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you with the opportunities to push your career to the next level.

Requirements

Excellent written and verbal communication skills.
You are self-motivated and like to take initiative.
You are a team player with a positive attitude.
You have strong time management skills.
Bachelor's Degree required
5-7+ years in Business Intelligence or Data Analytics, demonstrating progressive responsibility.
2-3+ years of experience leading projects or directly managing/mentoring analytical staff.
Proven experience translating business needs into analytical solutions and actionable insights within a business context. Experience within the Terminals or related industries.
Expert-level SQL skills for complex data extraction, transformation, and analysis.
Deep expertise with major BI platforms (Tableau, Power BI, Looker, etc.) including dashboard design, development, and performance optimization.
Exceptional data storytelling and communication skills, able to present complex information clearly and persuasively to diverse audiences.
Strong leadership, mentoring, and collaboration skills; proven ability to manage and develop analysts as a player-coach.
Excellent business acumen and problem-solving skills, particularly within a Terminal context.
Exposure to data preparation/modeling tools (e.g., dbt, sqlmesh).
Exposure to Python or R for data analysis and automation.
Familiarity with cloud data warehouses (e.g. Snowflake, BigQuery).
Passion for data quality, continuous learning, and fostering a data-informed culture.

Nice To Haves

Experience with statistical analysis, forecasting techniques, or basic predictive modeling.
Explore and apply appropriate statistical techniques or basic forecasting models to address specific Terminal challenges, such as customer behavior analysis or demand planning (nice-to-have).

Responsibilities

Lead and mentor (player coach) a team of BI analysts, fostering analytical rigor, technical skill development, with a culture of curiosity and data-driven insights.
Partner with Terminal leadership to define key performance indicators (KPIs) and develop robust analytical frameworks to measure business performance, identify trends, and track progress against strategic goals.
Translate ambiguous business questions into specific, testable hypotheses and analytical plans; proactively identify areas where data analysis can deliver significant value.
Lead the end-to-end development, delivery, and optimization of BI solutions, including dashboards and reports, utilizing SQL and BI platforms (Tableau, Power BI, etc.).
Communicate complex analytical findings and strategic recommendations clearly and concisely to diverse audiences, including senior leadership, through compelling data storytelling and visualizations.
Conduct deep-dive analyses using SQL, BI tools (Tableau, Power BI, etc.), and Python/R to uncover root causes, identify actionable opportunities for growth or optimization, and quantify business impact.
Own the design, development, and continuous improvement of core Terminal dashboards and reporting suites, ensuring data accuracy, clarity, and relevance for various Retail business verticals.
Champion data literacy, drive adoption of self-service BI tools, and promote best practices in data governance within the Terminal unit.
Collaborate with central data teams to influence the design and evolution of data models and infrastructure needed to support robust Terminal analytics and data capabilities.
Explore and apply appropriate statistical techniques or basic forecasting models to address specific Terminal challenges, such as customer behavior analysis or demand planning (nice-to-have).
Champion data quality, consistency, and governance best practices within the Terminal analytics domain.

Benefits

Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
The Road Ahead - We offer 401k and a match component!
Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

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