Manager, Business Excellence (USA)

Serta Simmons Bedding, LLC•Phoenix, AZ

3d•Remote

About The Position

The Business Excellence Manager at Serta Simmons Bedding is a highly visible leadership role responsible for driving operational excellence across our manufacturing network. The role is ideal for a proven change leader who thrives in a hands-on, plant-focused environment and enjoys influencing at all levels of the organization. If you’re passionate about operational excellence and ready to make an enterprise-wide impact, we encourage you to apply today and join us in shaping the future of our operations.

Requirements

Bachelor’s degree in Engineering or a related field (or equivalent experience)
6+ years of experience in manufacturing, quality, or operations; multi-site experience preferred
Proven experience leading network-wide Lean and continuous improvement initiatives
Experience coaching and mentoring leaders in Lean methodologies
Strong working knowledge of Lean tools (5S, Value Stream Mapping, line balancing, visual management, flow/pull, Pareto analysis)
Data-driven problem-solving with strong analytical and project management skills
Ability to influence and coach leaders at multiple organizational levels
Strong communication, presentation, and executive-facing leadership skills
Comfortable working independently while managing multiple initiatives simultaneously
Proficient in MS Office, Smartsheet, and Power BI; working knowledge of AI tools a plus

Nice To Haves

Six Sigma Black Belt or equivalent certification preferred
Mattress manufacturing or similar industry experience preferred
Preferred: candidate located within reasonable proximity to a plant location

Responsibilities

Leads the deployment and sustainment of Lean and SSPS programs across the manufacturing network
Partners with plant and functional leaders to drive operational excellence and enterprise-wide performance improvement
Identify, prioritize, and scale cost-savings and efficiency initiatives with measurable business impact
Drives Daily Management Rhythm (DMR) maturity and improve SQDCP performance across all sites
Sponsors and guide Value Stream Mapping (VSM), Bedding Assessments, and strategic Kaizen initiatives
Establishes and maintain Standard Work to ensure consistency and operational discipline
Builds continuous improvement capability by coaching CI Managers and plant leadership
Designs and deliver Lean training aligned to business strategy and leadership expectations
Fosters a culture of accountability, learning, and continuous improvement
Leads multi-site strategic initiatives aligned to enterprise priorities
Owns network-wide CI roadmaps, ensuring alignment, execution, and results
Tracks and communicate progress through KPIs and executive-level reporting
Supports senior leadership with strategic planning, prioritization, and execution
Establishes governance for best practice identification, standardization, and deployment
Leads audits and assessments to ensure compliance and sustained SQDCP improvements
Drives change management and adaptability across the network, championing innovation and continuous improvement