Manager,Business Analysis, Property & Specialty Product

Liberty Mutual InsuranceBoston, MA
2d

About The Position

At Liberty, our Personal Lines Property & Specialty Product team partners across the company design and launch home and specialty insurance solutions — from homeowners (property) and condos to renters and other niche lines (specialty)— that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions—State Management, Development, Delivery, Underwriting Effectiveness, and Specialty—we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow. The Property & Specialty Program Delivery team is looking for a Manager II, Product Analysis to join a committed and collaborative team environment. In this position, you will lead analysts through the development and implementation of the latest Property & Specialty pricing programs. You will be a key player in enabling Liberty to achieve our profitable growth aspirations, driving the implementation of new pricing products and serving as a Product expert for our cross-functional partners. This role provides an opportunity to contribute to high visibility and high impact initiatives through a team of product analysts. You may also lead cross-functional initiatives with the goal of improving both speed and accuracy in the Delivery rollout process.

Requirements

  • Advanced knowledge of data sources, tools, software applications and business drivers.
  • Advanced knowledge of business operations, policies, procedures, and priorities, to include a strong understanding of the function's value chain and market conditions.
  • Demonstrated ability to exercise influence, engage employees; communicate effectively; promote collaboration, team work and change initiatives; and build value for customers through a service orientation, innovation, and continuous improvement.
  • Displays solid business acumen and integrated thinking.
  • Competencies typically acquired through a Bachelor's degree or equivalent experience.
  • Minimum of 7 years of relevant experience to include business analysis work and prior experience working in an effective leadership capacity.

Nice To Haves

  • 7+ years of relevant experience, with progressively more responsibility, within an insurance organization
  • The ability to develop and manage a team in a fast-paced environment, prioritizing team culture and a DE&I focus
  • People leading experience beneficial, but not required
  • Experience with pricing products beneficial, but not required
  • Highly developed quantitative analysis and problem-solving skills
  • Excellent project management and cross-functional collaboration skills (planning, timeline management, gaining buy-in, organization, contingency planning, etc.
  • MBA or advanced degree in quantitative field preferred but not required

Responsibilities

  • Lead the development of and implementation of the latest countrywide P&S pricing initiatives
  • Manage and develop a team of 5-6 analysts who are responsible for state-specific project launches
  • Independently lead workstreams with much cross-functional collaboration to ensure existing and future rollout tools, data and processes are best in class, while also managing direct reports who own workstreams
  • Lead the development of analytic tools and queries (i.e. complex excel files, processes and process documentation)
  • Communicate project updates cross-functionally and to P&S Product leadership

Benefits

  • At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in
  • every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive
  • benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
  • We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
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