Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time. Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation. This is a position which will play a key role as the day-to-day liaison between the client, internal teams, & vendor partners. This position will also oversee and coordinate all aspects of client budget management. Responsibilities: This position acts as the relationship and account manager for all financially related client matters. Media Strategy: Integrating strategic planning philosophy into communication plan development Helping develop planning objectives and strategies that coincide with the client’s marketing direction Creating Media plan recommendations and alternatives Overseeing the execution of and present media plans to clients Updating account team on status of all client projects Management of Budgets: Managing the flow of client media-related issues, creating solutions, and resolving issues. Establishing timetables for development of plans Serve as the primary interface internally between the strategy team, media investment team, creative agencies, as well as our back office, namely media reconciliation, accounts receivable, accounts payable, and central Finance Act as the primary point of contact for all aspects of client billings for the Strategy and Investment Teams and other members of the Client Service Team as well as key client personnel Establish and nurture strong client relationships inclusive of Procurement, Brand Management, and Client Finance teams Serve as the liaison between the Client Budget Management Group and the Client Team(s) Act as the primary liaison between agency and the client for budget management issues Serve as the primary contact for all client budget management deliverables and troubleshoot as needed to meet client expectations Handling any client requests, e.g., plan or budget changes, as well as be responsible for presentation of the Budget Report to client(s)
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed