Manager, Brand Advocate

HD Supply • Atlanta, GA

75d

About The Position

Lead a team partnering with strategic suppliers to deliver an exceptional online customer experience. Drive brand and product optimizations to enhance findability, increase conversion, and accelerate sales growth. Build strong relationships with vendors, merchants, and cross-functional teams while identifying opportunities to improve processes and operational efficiency.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• Bachelor's degree in business administration, marketing, or a related field.
• 5+ years of experience in e-commerce, brand marketing, or merchandising.
• Demonstrated success in building and leading high-performing teams, with a strong track record of identifying and developing top talent.

Responsibilities

• Leads and develops a team responsible for creating and executing strategic plans to enhance assigned vendors' eCommerce presence and drive traffic and sales.
• Identifies high-impact growth opportunities and monitors project deliverables to ensure timely execution.
• Reviews performance reports regularly and communicates key wins and improvement opportunities to stakeholders.
• Leads presentations on program success and strategic initiatives to internal and external audiences.
• Manages cross-functional partnerships by streamlining processes, aligning resources, and collaborating with vendors and internal teams to improve customer experience.
• Drives process improvements and builds program awareness to support vendor retention year over year.
• Coordinates and supports vendor program onboarding to ensure smooth and compliant setups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees