Manager, Benefits and Leaves

Heritage - Crystal Clean LLC•Hoffman Estates, IL

About The Position

The Manager, Benefits & Leaves is responsible for the administration, promotion, compliance, and the employee experience of the companies benefits and leave programs. You must be passionate about helping people. Excellent organizational and communication skills are essential to the success of this role. You will be responsible for helping create, and the managing, administrating, and presenting benefit & leave of absence programs. This includes the annual open enrollment process, educating employees, and promoting wellness. This will be a “hands-on” role. You will report to the Senior Manager, Human Resource COE’s.

Requirements

Bachelor's degree in HR, Business or equivalent combination of experience/education
Minimum 5 years' experience in analysis, design or administration of employee benefit and leave programs, including compliance with federal and state laws, preferably in self-insured environment.
Minimum 3 year administering leaves preferred
Minimum 3 years of ADA claims preferred
Knowledge of federal laws and guidelines, including but not limited to COBRA, HIPAA, ERISA, USERRA, FMLA and DOL
Professional customer relations, analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to act freely and exercise judgment and discretion within the scope of the position; able to make decisions quickly and confidently
Strong communication skills both written and oral
Superior organizational skills
Ability to effectively interact with management of all levels, other members of department and vendors
Ability to present to a large audience
Project management, time management, and decision-making skills
Ability to Travel within the US.

Responsibilities

Administers, communicates, implements, and holds in compliance all employee benefit programs including medical, dental, vision, life, disability, health savings, flexible spending, COBRA, 401(k) and other benefits in the US
Serve as a resource to employees and leadership regarding policies and process surrounding health & retirement benefits, Leave of Absence (LOA), and Workers Compensation (WC) in the US
While working with EHS, properly initiate contact with injured workers, supervisors, and TPA. Maintain and update claim files with necessary treatment plans and subsequent steps
Support the field and business leaders on navigating LOA scenarios, accommodation requests and coordinate employees return to work
Manage escalation for sensitive leave of absence claims - work directly with the HR Generalists and Legal to administer ADA leaves throughout the process
Designs and implements presentations, employee education, and updates on changes that impact benefit plans
Analyzes current market, programs, trends, and costs to evaluate effectiveness of benefit programs and recommend changes or new programs
Supports company goals by maximizing plan effectiveness and competitiveness
Resolves employee questions and problems by interpreting benefit policies and procedures
Reconciles benefits accounts, complete payment with vendor, and look for trends and efficiencies in the data
Aid in minimizing health claims, mitigating costs through vendor partnering & negotiation
Verifies insurance billing and audit reconciliation of carrier reports, benefit accounts and disbursements
Ensures benefit programs are administered accurately and in compliance with plan documents and applicable federal and state regulations
Develops and maintains trusted partnerships to create value and achieve business goals
Builds relationships internally and collaborates effectively with cross-functional teams, i.e., HR, HRIS, Legal, Sales, and the Finance/Accounting department
Responsible for ensuring accurate and timely completion of all government compliance and annual reporting requirements
Other duties as assigned by management.