Manager - Behavioral Health Clinical Services

Best Care•Omaha, NE

About The Position

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Center Pointe Professional Plaza Address: 9239 West Center Rd. - Omaha, NE Work Schedule: Full time, Mon - Fri, business hours We are seeking a structured clinical leader to serve as Manager of Behavioral Health Clinical Services for the Methodist Community Counseling Program (MHCCP). In this pivotal role, you will oversee clinical operations and excellence across Omaha Public Schools - high schools, middle schools, and alternative programs – as well as various community partnerships. Additionally, you will play a central role in coordinating behavioral health services within the Methodist System. Responsible for the overall leadership and direction for behavioral health clinical services for departments served. Requires a combination of strong clinical expertise, exceptional management skills, and a passion for providing high-quality mental health care. Will oversee the clinical operations, program and staff development, and quality improvement initiatives for all associated behavioral health programs and services.

Requirements

Education: Master’s degree in psychology, social work, counseling or a related field
Experience: Minimum of 5 years of clinical experience providing behavioral health counseling/therapy required
Minimum of 3 years of leadership experience required
License/Certification: Nebraska Licensed Independent Mental Health Practitioner (LIMHP) in good standing required
Skills/Knowledge and Abilities: Clinical expertise
Mental health disorders, diagnostic criteria, and treatment modalities
Proficiency in evidence-based practices and therapeutic interventions
Strong clinical judgement and decision-making skills
Mental health law and ethics (federal and state laws and regulations)
Ethical principles and guidelines for mental health
Strong problem-solving, conflict resolution and negotiation skills
Strong organizational and time management skills, including ability to multitask and prioritize tasks
Presentation/public speaking skills
Knowledge of services provided, account management and business/customer/client retention
Excellent management and leadership skills
Ability to work with a diverse range of individuals and teams
Strong communication (verbal and written) and interpersonal skills
Knowledge of electronic medical records and Microsoft Office
Ability to travel occasionally between locations as needed

Responsibilities

Clinical Leadership (50%) Provide direct oversight of clinical services for all applicable behavioral health programs
Strategic planning including identifying opportunities for growth and improvement, developing and communicating a clear vision for behavioral health clinical services, and motivating the team towards achieving strategic goals
Effective communication, addressing concerns and managing transitions to new processes or systems
Ensure the delivery of high-quality, evidence-based mental health services
Develop and implement clinical policies and procedures
Stay up-to-date on current trends and best practices in behavioral health and/or EAP services
Collaborate with all program managers in the successful delivery of services
Foster a culture of ongoing personal and leadership development
Develop and implement crisis management protocols and respond to crises as needed.
Review complex cases to ensure appropriate treatment plans and interventions
Ongoing personal and professional growth for self and team.
Maintain a limited caseload when necessary and provide onsite coverage for other programs.
Program Management and Development (30%) Develop and implement new clinical programs and services
Serve as primary point of contact for program issues and growth
Allocate resources effectively and efficiently
Collaborate with stakeholders to integrate behavioral health services into the overall worksite / community / healthcare delivery system
Evaluate the effectiveness of existing programs/services and make necessary adjustments
Collaborate with stakeholders on donations, RFP’s and applications as applicable
Quality and Compliance (10%) Develop and implement quality improvement initiatives to enhance the quality of care
Monitor outcomes and performance metrics.
Analyze data to evaluate program effectiveness
Identify areas for improvement and implement corrective actions
Ensure compliance with regulatory requirements (e.g. HIPAA) and any other program/Health System programs/policies and procedures as they pertain to business functions
Identify and mitigate potential risks to clients and staff
Community/Customer/Member Engagement (10%) Effectively communicate with staff, clients and external stakeholders
Build and maintain relationships with community partners, stakeholders, funders and member employers
Participate in networking, community outreach activities, or sales initiatives as needed
Facilitate stakeholder meetings regarding program success and utilization as needed
Advocate for mental health awareness and services
Other duties as assigned