Manager, Application Support

Bob Jones University • Greenville, SC

5d • Onsite

About The Position

The primary responsibility of the Manager, Application Support is to support all BJU INC and BJU Press functions through research, analysis, and recommendation of new technology and business processes. Within the mission and strategic direction of BJU Inc and BJU Press, the individual will: Conduct primary and secondary research to discover, recognize and analyze emerging education technology trends Determine applicability of trends to business processes, methodologies and applications Analyze internal business processes and methodologies to recommend process engineering/re-engineering for efficient operation, growth and transformation Develop and publish business process requirements and evaluate the resulting vendor responses (RFI, RFP, RFQ) Recommend and initiate business improvement projects Participant in brainstorming and planning sessions to establish and execute departmental vision and goals in alignment with BJU Inc.and BJU Press visions and goals Preserve organizational knowledge Maintain technical proficiency An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php ) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., ( https://www.bju.edu/about/positions.php ). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requirements

• Knowledge of educational technologies as well as product creation and delivery systems
• Ability to analyze and draw conclusions from research, survey, and technical data
• Understanding of emerging learning technologies, standards, and applications
• Ability to lead individuals in a grace filled enviroment and to help those you lead with their growth.
• Written and oral communication and customer service skills
• Experience and skill in preparing and executing an executive briefing
• Good analytical skills
• Aptitude to learn new technologies
• Ability to organize and prioritize workload
• Ability to adjust to changing requirements
• Computer Skills: Microsoft Project, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, and Microsoft Word
• Basic understanding of networking and server applications
• Conceptual knowledge of Internet technology and associated systems
• Bachelors or better.

Responsibilities

• Conduct primary and secondary research to discover, recognize and analyze emerging education technology trends
• Determine applicability of trends to business processes, methodologies and applications
• Analyze internal business processes and methodologies to recommend process engineering/re-engineering for efficient operation, growth and transformation
• Develop and publish business process requirements and evaluate the resulting vendor responses (RFI, RFP, RFQ)
• Recommend and initiate business improvement projects
• Participant in brainstorming and planning sessions to establish and execute departmental vision and goals in alignment with BJU Inc.and BJU Press visions and goals
• Preserve organizational knowledge
• Maintain technical proficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees