Manager, Application Development and Support

Delta Dental Plan of Michigan•Okemos, MI

12d•Hybrid

About The Position

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Delta Dental Plan of Michigan, Inc. seeks a full-time Manager, Application Development & Support based in Okemos, MI. The Manager, Application Development & Support is accountable for the delivery of application development and/or support initiatives through managing the activities of a team in support of various business requirements. This position coordinates with other managers to leverage resources across functional domains to optimize the delivery of business solutions; and estimates, plans, designs, develops and delivers application solutions within a specific timeline and budget. Specific duties include: 1) Manages, schedules, plans and coordinates team and staff assignments, budgets, projects and services. 2) Provides leadership throughout the lifecycles of a project, working with PMO, Enterprise Architecture and Product Management, guiding feature teams through detail project estimations, design and development to ensure project requirements are met. 3) Works with feature teams to ensure implementation is following architectural standards and design patterns set by the enterprise architecture team. 4) Drives responsible engineering practices with quality and security in mind, engineering for data security, resiliency, scalability, and test automation. 5) Leads and mentors team members to support application maintenance and production activities as required by the business unit. 6) Ensures that corporate, departmental and team standards and processes are utilized, and improvements are implemented to enhance performance of the team. 7) Establishes goals and provides clear direction while distributing workloads appropriately and in a well-planned out and organized manner. 8) Concentrates on desired outcomes and initiates action while holding self and others accountable for performance and results. 9) Recognizes problems, identifies root causes of issues, and responds timely and appropriately. 10) Develops talent, applies clear and consistent performance standards, and handles performance problems decisively and objectively. 11) Gathers information to initiate and make informed decisions. 12) Identifies key stakeholders and communicates decisions. 13) Manages change, challenges, and adversity. 14) Seeks input from others, listens effectively, and uses diplomacy, tact, and consensus when applicable to build relationships and gain trust, respect, and support. 15) Identifies and plans training and growth opportunities for staff. 16) Assists with the maintenance of relationships with customers, vendors, and other external contacts related to the functional area of support. Position is a hybrid position with an in-office requirement. Worker must live within a commutable distance of Okemos, MI and be able to work in-office as required.

Requirements

This position requires a Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, Data and Analytics, or a related field and five (5) years of progressive post-baccalaureate IT experience in applications design and programming.
Must also have five (5) years of experience, which may be concurrent, with the following: building enterprise grade business applications (user interfaces, backend services and batch processes) using the following technologies: Java, Angular, TypeScript/JavaScript, HTML, CSS, XML/JSON, REST/SOAP, JDBC/JPA/ORM, Oracle, Messaging (JMS or Kafka), and application servers including WebLogic, WildFly or JBOSS, and Tomcat.
Must also have two (2) years of experience, which may be concurrent, with each of the following: 1) utilizing technologies like Docker, Kubernetes, Elastic, Kibana, and Logstash (ELK stack); 2) leading an application development team, including providing mentoring to staff; 3) analyzing and resolving complex problems; 4) planning work; 5) conveying technical concepts to non-technical audiences.
Must also have experience in deploying and maintaining high performance enterprise applications on public and private cloud, utilizing continuous integration and deployment practices.
All experience may have been gained concurrently.
Position is a hybrid position with an in-office requirement. Worker must live within a commutable distance of Okemos, MI and be able to work in-office as required.

Responsibilities

Manages, schedules, plans and coordinates team and staff assignments, budgets, projects and services.
Provides leadership throughout the lifecycles of a project, working with PMO, Enterprise Architecture and Product Management, guiding feature teams through detail project estimations, design and development to ensure project requirements are met.
Works with feature teams to ensure implementation is following architectural standards and design patterns set by the enterprise architecture team.
Drives responsible engineering practices with quality and security in mind, engineering for data security, resiliency, scalability, and test automation.
Leads and mentors team members to support application maintenance and production activities as required by the business unit.
Ensures that corporate, departmental and team standards and processes are utilized, and improvements are implemented to enhance performance of the team.
Establishes goals and provides clear direction while distributing workloads appropriately and in a well-planned out and organized manner.
Concentrates on desired outcomes and initiates action while holding self and others accountable for performance and results.
Recognizes problems, identifies root causes of issues, and responds timely and appropriately.
Develops talent, applies clear and consistent performance standards, and handles performance problems decisively and objectively.
Gathers information to initiate and make informed decisions.
Identifies key stakeholders and communicates decisions.
Manages change, challenges, and adversity.
Seeks input from others, listens effectively, and uses diplomacy, tact, and consensus when applicable to build relationships and gain trust, respect, and support.
Identifies and plans training and growth opportunities for staff.
Assists with the maintenance of relationships with customers, vendors, and other external contacts related to the functional area of support.