Manager, Ancillary Applications

University of Washington Medical Center • Seattle, WA

1d • Remote

About The Position

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Manager, Ancillary Applications. WORK SCHEDULE 100% FTE – 40 hours per week Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS 100% remote opportunity 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES Providing leadership to the Ancillary Applications team Managing electronic health record applications in a production environment Ensuring application lifecycle planning and support Creating and fostering collaborative cross-team knowledge sharing Vendor relationship management Business relationship management Ancillary Applications cover many varied aspects of patient care, notification support systems, clinical documentation, and surgical applications. Areas of responsibility include, but are not limited to: Overseeing and supervising the Ancillary Applications team Managing systems operations, processes, and design standards Managing customer relationships Ensuring the availability and stability of mission-critical clinical and support applications Working with customers to provide exceptional customer service Contract review and evaluations Coordinating all Ancillary Applications activities in the production environment Working with the vendor on issues and improvements for system function and stability Participating in the annual budgeting lifecycle REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience 6+ years’ experience must include the below: 4+ years’ experience mentoring, leading, or managing technology and/or business professionals. This experience should include leading a team of EHR IT professionals with responsibility for training, assigning, scheduling, and prioritizing work, reviewing completed work assignments, and performance management Must have demonstrated skills in prioritizing the work of a team Demonstrated management and leadership capabilities with proven ability to influence in a matrix environment Proven ability to make administrative/procedural decisions and provide guidance and leadership to staff 4+ years’ managing system vendor relationships 4+ years’ involvement with process improvement 3+ years' professional work experience performing system design and writing technical specifications for, configuring, and/or implementing, application systems Healthcare industry experience, including experience with clinical information systems Knowledge of all phases of software development lifecycle for vendor supplied software Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $150,000.00 annual Pay Range Maximum: $175,008.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law. Use the filters or enter keywords in the search box (such as “custodian,” “nursing” or “manager”) to explore available opportunities. To find temporary opportunities, enter “temporary” in the search box. If you are a current UW employee: You must log into Workday and apply internally through the UW Jobs Hub. Looking for faculty, librarian or academic staff positions? Please visit our Academic Jobs site. Looking for student employment? Learn more on our Student Employment site. There are many perks to working for the University of Washington. Learn more about the benefits that could be available to you as a UW employee. Sign up for Job Alerts to be notified about job opportunities at the UW that interest you; you’ll be one of the first to learn when openings become available. You will be asked to create an account if you do not already have one.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience
• 6+ years’ experience must include the below:
• 4+ years’ experience mentoring, leading, or managing technology and/or business professionals. This experience should include leading a team of EHR IT professionals with responsibility for training, assigning, scheduling, and prioritizing work, reviewing completed work assignments, and performance management
• Must have demonstrated skills in prioritizing the work of a team
• Demonstrated management and leadership capabilities with proven ability to influence in a matrix environment
• Proven ability to make administrative/procedural decisions and provide guidance and leadership to staff
• 4+ years’ managing system vendor relationships
• 4+ years’ involvement with process improvement
• 3+ years' professional work experience performing system design and writing technical specifications for, configuring, and/or implementing, application systems
• Healthcare industry experience, including experience with clinical information systems
• Knowledge of all phases of software development lifecycle for vendor supplied software
• Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives

Responsibilities

• Providing leadership to the Ancillary Applications team
• Managing electronic health record applications in a production environment
• Ensuring application lifecycle planning and support
• Creating and fostering collaborative cross-team knowledge sharing
• Vendor relationship management
• Business relationship management
• Overseeing and supervising the Ancillary Applications team
• Managing systems operations, processes, and design standards
• Managing customer relationships
• Ensuring the availability and stability of mission-critical clinical and support applications
• Working with customers to provide exceptional customer service
• Contract review and evaluations
• Coordinating all Ancillary Applications activities in the production environment
• Working with the vendor on issues and improvements for system function and stability
• Participating in the annual budgeting lifecycle

Benefits

• 15 days of vacation your first year
• 12 days of sick time
• 1 personal holiday
• 11 paid holidays each year
• 100% matching, 100% immediately vesting 403(b)
• Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

What This Job Offers

• Job Type: Full-time
• Career Level: Manager