Manager, Air Import

DSV • Atlanta, GA

4d • $78,000 - $98,000

About The Position

The Air Import Manager oversees the importation of goods by air, ensuring efficient and timely delivery while maintaining strong relationships with customers and vendors. This role involves managing import processes, compliance with regulations, and collaboration with internal teams to enhance service quality and customer satisfaction.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air imports and supervisory roles is highly desirable.
• Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Excellent leadership and communication skills to manage and motivate a team.
• In-depth knowledge of logistics, supply chain management, and air freight principles.
• Fluency in English is required.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and air cargo management systems.

Nice To Haves

• Familiarity with air freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

Responsibilities

• Manage and oversee the importation of goods by Air, including carrier selection, booking, and transportation.
• Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
• Develop and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in air freight regulations and import controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and opportunities for improvement.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level