Manager, Air Export, Government & Defense

DSV

6d • $78,000 - $117,500

About The Position

The Air Export Manager oversees all aspects of the export process for air cargo, ensuring efficient and timely delivery while maintaining compliance with regulations. This role requires strong leadership, communication, and problem-solving skills and a deep understanding of airfreight logistics and industry standards.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air exports and supervisory roles is highly desirable.
• Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Excellent leadership and communication skills to manage and motivate a team.
• In-depth knowledge of logistics, supply chain management, and air freight principles.
• Fluency in English is required.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and air cargo management systems.

Nice To Haves

• Familiarity with air freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

Responsibilities

• Oversee the air export process, including the preparation of shipping documents, customs clearance, and bookings with air carriers.
• Coordinate with freight forwarders, airlines, customs brokers, and other service providers to ensure efficient cargo delivery.
• Manage relationships with customers, vendors, and third-party service providers to deliver exceptional service and ensure satisfaction.
• Address and resolve customer inquiries and concerns promptly.
• Ensure compliance with all relevant regulations, including customs and trade laws.
• Stay informed about changes in airfreight regulations and export controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality.
• Analyze performance data to identify trends and areas for improvement.
• Supervise a team of air export coordinators and support staff.

Benefits

• DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
• Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager