Manager, Advanced Analytics- Marketplace Payments

Wal-Mart•Sunnyvale, CA

44d•$80,000 - $155,000

About The Position

We are seeking a highly analytical and strategic Manager to join the Marketplace Partner Payments team. This role is an individual contributor position with significant impact and visibility, driving critical initiatives across Payments, Financial Risk Management, Seller Services, and Financial Operations for Walmart Marketplace sellers. You will play a pivotal role in scaling payment systems, develop industry-leading seller tools, and mitigate financial risk through data-driven insights and operational excellence. This is a high-impact role requiring a blend of strategic thinking, advanced analytics, product sense, and strong cross-functional collaboration with teams across Product, Tech, Data Science, Risk, and Operations. Analyze and monitor payment and Marketplace data to identify emerging patterns, anomalies, and proactively address potential financial risks. Develop and implement strategies and robust controls to minimize payments losses and secure funds for future needs (returns, chargebacks, seller services, etc.) as needed. Partner closely with Performance, Seller Risk, Data Science, and Operations teams to ensure a secure payment ecosystem. Collaborate with Product & Tech teams to build foundational payment tools and controls. Drive improvements in operational efficiency, ecosystem capabilities and scalability, ensuring alignment with regulatory requirements and industry best practices. Expand and streamline payment processes to achieve greater scalability and efficiency. Optimize manual reviews and interventions in cash flow for trusted sellers, while maintaining a secure experience across diverse segments and channels. Establish key performance indicators (KPIs), dashboards, and reporting mechanisms to track payment performance, financial exposure, and seller health. Deliver actionable insights to leadership and cross-functional partners on payments trends. Collaborate with different Marketplace Business, Product, and Risk teams to implement tailored payment strategies for different seller programs and segments. Develop and refine data-driven collection strategies to effectively recover financial losses.

Requirements

Master's in Business, Statistics, Computer Science, or similar field required.
At least 3 years industry experience, preferably in Payments, eCommerce, Risk, Financial Services, or similar space.
Advanced understanding of SQL and working with large datasets
Understanding of and proven track record in risk management, credit (preferably commercial), chargeback mitigation, or fraud prevention in payments is an advantage.
Ability to lead cross functional teams and prior experience working with Product and Technology teams; proven ability to influence internal / external partners and provide clear actionable insights.
Experience with one or more data visualization tools such as Tableau, Looker etc.
Deep analytical abilities, both quantitative and qualitative, and a track record of applying these to inform effective and successful business decisions.
Exceptional communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels.

Nice To Haves

Knowledge of e-commerce marketplace platforms, fulfillment services, or seller payments and financial ecosystems is a plus.

Responsibilities

Analyze and monitor payment and Marketplace data to identify emerging patterns, anomalies, and proactively address potential financial risks.
Develop and implement strategies and robust controls to minimize payments losses and secure funds for future needs (returns, chargebacks, seller services, etc.) as needed. Partner closely with Performance, Seller Risk, Data Science, and Operations teams to ensure a secure payment ecosystem.
Collaborate with Product & Tech teams to build foundational payment tools and controls. Drive improvements in operational efficiency, ecosystem capabilities and scalability, ensuring alignment with regulatory requirements and industry best practices.
Expand and streamline payment processes to achieve greater scalability and efficiency. Optimize manual reviews and interventions in cash flow for trusted sellers, while maintaining a secure experience across diverse segments and channels.
Establish key performance indicators (KPIs), dashboards, and reporting mechanisms to track payment performance, financial exposure, and seller health. Deliver actionable insights to leadership and cross-functional partners on payments trends.
Collaborate with different Marketplace Business, Product, and Risk teams to implement tailored payment strategies for different seller programs and segments.
Develop and refine data-driven collection strategies to effectively recover financial losses.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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